Question
Why do I get the self check failure indicator when the hearing aid is working properly?
Answer
The goal of the Destiny 1600 Self Check feature is to complete a diagnostic evaluation of hearing aid function. It checks the circuit, the microphone or microphones (if directional) and the receiver. Self Check ensures that these components are performing optimally in each device when performed in a consistent manner. False positive reports of poor performance will result due to inconsistent procedures used during the baseline and test phases. For example, if the baseline was obtained under one condition, such as in the ear, the diagnostic will fail if it is obtained under another condition, such as on a table. The result will be either the voice or tonal indicator for Make Appointment. We made this a sensitive tool so that it can pick up on details as subtle as a thin film of wax that can affect its performance. That sensitivity can raise the possibility of false positive test outcomes, so careful attention to measurement procedures can help reduce these false positives.
Debra Cowley is an Education and Training Audiologist at Starkey Laboratories World Headquarters in Eden Prairie, Minnesota.
Debra Cowley, MA, FAAA
Education and Training Audiologist for Starkey Laboratories
Debra Cowley joined Starkey Laboratories in August of 2001 and works as a Trainer and Technical Writer for the Education and Training Department. She has written product support and training materials and has presented on hearing technology and assistive listening devices. Prior to joining Starkey, she worked as a teacher for the deaf and an audiologist / educational consultant in various school settings. Debra earned a B.A. in Elementary and Deaf Education from Augustana College and a M.A. in Audiology from the University of South Dakota.
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