Course Details

Course # 20699
How to Drive Client Satisfaction with Spice+ Technology

Monday, August 13, 2012 at 11:00 am CDT

The Live Webinar has already taken place.

Preview Exam

Disclosure: This course is presented by Phonak in partnership with AudiologyOnline.

Course Abstract

This course will provide a review of some of the most pressing needs of clients with hearing loss and how the Phonak Spice+ portfolio can help the fitter meet these needs. The benefits of specific features and hearing instruments will be reviewed in relation to these specific needs.

Disclosure: This learning event focuses on Phonak products and services and will not include info on other products or services.

Course Learning Outcomes

Preview Exam

Participants will be able to describe the most pressing needs of clients with hearing loss.
Participants will be able to describe the features and hearing instruments available in Phonak's Spice+ product portfolio and the benefits of each feature and hearing instrument
Participants will be able to explain how specific solutions can be tailored to meet each client's needs.

Time-ordered Agenda

0-5 Minutes	Introduction
5-15 Minutes	Review of the most pressing needs of clients with hearing loss
15-40 Minutes	Feature and product portfolio review
40-55 Minutes	Review of how to select a solution for a specific client
55-60 Minutes	Conclusion

Course Information

The Event has already taken place, you may no longer register.

Course Presenter

Paul J. Kreimer, MA, CCC-A

Educational Trainer for Indiana and Michigan

Paul Kreimer is an Educational Trainer for Indiana and Michigan. He recently joined the Phonak team in 2009. His primary responsibility is for customer training of Phonak hearing aid technology. Paul received his M.A. in Audiology from Indiana University in 1998 and B.S. in Audiology and Speech Sciences from Purdue University. His previous work experience includes diagnostic audiological evaluations, vestibular testing, and hearing aid dispensing to pediatric and geriatric populations in various medical settings.

Disclosure: Paul Kreimer is a full time employee of Phonak working as a Customer Trainer. He has no relevant non-financial relationships to disclose.

If you have any technical questions or problems related to this course,
please contact AudiologyOnline toll free at 800-753-2160

To Top