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Troubleshooting for Nucleus Cochlear Implant Systems (HOPE)



Published:  10/17/2006

This class will provide information regarding the five troubleshooting steps that can be employed when working with any Nucleus sound processor. Each one these five steps will be described for the five currently used sound processors.

Windows-Based Computer RequiredHeadphones or Speakers RequiredHeadphones or Speakers Required This is a Recorded Course which requires either a Windows-based computer or a Mac with speakers/headphones to view. More information available in the FAQs/Help section.

Length: 60 minutes

Cost: Free to View

Course Objectives
  • The learner will list the five items that should be checked when a cochlear implant recipient reports a problem hearing with his/her sound processor.

  • The learner will list the five modular components of the Freedom sound processor.

  • The learner will identify the resources available for further assistance when troubleshooting a sound processor.

Course Instructor(s)  

Janet Clarke, Au.D., Clinical Technical Audiologist, Cochlear Americas
Review Presenter(s) Biography



Continuing Education Information
Offered: AAA/0.1 Intermediate; BAA/1.0; CAA/1.0; Calif. HADB/1.0; IHS/1.0; Kansas DHE, LTS-S0035/1.0

Passing an online exam will be required to earn continuing education credit.

After viewing this free course, join CEU Total Access to earn continuing education credit.
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Preview Exam

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Audiology Online is approved by the American Academy of Audiology to offer AAA CEUs for this activity. Refer to each activity for specific information about the CEUs offered. Academy approval of this continuing education activity does not imply endorsement of course content, specific products, or clinical procedures.


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This course has been accredited with 1.0 CPD point/s by the British Academy of Audiology.



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The Canadian Academy of Audiology (CAA) supports and assists its members in the attainment of continuing education towards an individual professional development plan as required by their Provincial Regulatory Colleges and Provincial Associations. Audiology Online is an approved provider of educational activities for CAA members. Each hour of activity may be counted as one Continuous Learning Activity Credit (or equivalent) as allowed by the applicable regulatory college or association.


This course is approved by the California Hearing Aid Dispensers Bureau for Continuing Education.


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This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.


Kansas Department of Health and Environment: Approved for 1.0 continuing education clock hours for Kansas licensed Audiologists by the Kansas Department of Health and Environment. Long-Term Sponsorship number LTS-S0035.




Document last modified: Friday, October 30, 2009