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How to Drive Client Satisfaction with Spice+ Technology

View Course Details Please note: exam questions are subject to change.


1.  Which feature/s are available to help with speech in noise?
  1. UltraZoom with SNR boost
  2. auto ZoomControl
  3. StereoZoom
  4. all of the above
  5. both A and B only
2.  What is the IP rating of the WaterResistant portfolio including CROS H2O?
  1. 57
  2. 38
  3. 67
  4. 43
  5. 99
3.  What is the expected average battery life of CROS H2O?
  1. 67 hours
  2. 78 hours
  3. 45 hours
  4. 37 hours
  5. none of the above
4.  When measuring for receiver length, where should you measure to?
  1. The top of the entrance to the canal
  2. The middle of the canal entrance
  3. The bottom of the canal entrance
  4. The helix
  5. none of the above
5.  Which style does the Essential portfolio NOT come in?
  1. Phonak Dalia
  2. Audeo S Smart I
  3. Naida S I UP
  4. Naida S I SP
  5. Audeo S Yes I
6.  What is the name of the tool that can be used to help the fitter determine what hearing instrument the patient needs based on their lifestyle?
  1. Interactive Selection Guide 2.1
  2. Interactive Selection Guide 2.0
  3. Style Guide
  4. Style Guide 1.2.3
  5. None of the above
7.  Which level/s does Phonak nano NOT come in?
  1. Premium
  2. Advanced
  3. Standard
  4. Essential
  5. both A and C
8.  What type of impression does Phonak nano require?
  1. A deep impression, practically up to the tympanic membrane
  2. A shallow impression, not even to the first bend
  3. A good CIC impression
  4. A medium size impression
  5. None of the above
9.  What is the definition of a good CIC impression?
  1. The impression must reach the first bend of the canal
  2. The impression must reach the second bend of the canal in order to indicate canal direction
  3. The impression must reach half way between the first and second bends of the canal
  4. The impression doesn't even have reach the first bend of the canal
  5. None of the above
10.  What is the latest version of software called?
  1. Target 2.0
  2. Target 1.4
  3. Target 1.4.1
  4. Target 2.1
  5. Target 1.5