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Does the Fitting Satisfy the Patient?

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1.  The concept of "satisfaction" includes:
  1. performance with new technology
  2. expectations being met
  3. a positive experience with the care process
  4. all of the above
2.  The NAL-NL2 fitting rationale is based on:
  1. meeting the individually stated needs of the patient
  2. meeting the individualistic perception of amplified sound
  3. providing the sound quality the patient expects
  4. loudness perception models
3.  Our current model of hearing aid fitting places emphasis on:
  1. using a structured process to individualize the fitting
  2. getting the initial fitting correct for the vast majority of patients
  3. recognizing that all patients hear sound differently
  4. using an individually determined starting place
4.  The proposed User-focus areas include:
  1. aesthetics
  2. overall performance
  3. performance in key situations
  4. all of the above
5.  Expectations of first time users:
  1. are similar to experienced users
  2. are totally based on performance
  3. include performance but only after acceptance is achieved
  4. none of the above
6.  Expectations of existing users:
  1. are the same as first time users
  2. relate to maintaining or improving performance
  3. are more focused on cosmetics than for a first time user
  4. none of the above
7.  The nature of fine tuning:
  1. puts the process in the patient's hands
  2. recognizes that the target fitting wasn't optimal for this particular patient
  3. removes the target as the measure of a good fitting for that patient
  4. all of the above
8.  Ensuring audible levels of speech:
  1. guarantees optimal speech understanding
  2. will still lead to patient-to-patient variation in performance
  3. will provide the sound quality all patients desire
  4. guarantees satisfaction with the process
9.  Precisely hitting a fitting target:
  1. is a reasonable place to start fittings for patients
  2. should be the end goal of all fittings
  3. ensures no need for further fine tuning
  4. none of the above
10.  Other medical professions:
  1. ignore patient preference when presenting treatment options
  2. recognize that the same treatment should work best for all patients
  3. see no value in focusing on satisfaction
  4. none of the above