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20Q: Rehabilitative Audiology - Remaining Competitive in a Changing Hearing Healthcare Environment

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1.  Customized hearing healthcare refers to:
  1. Customizing your services based on what third party payors will cover
  2. Implementing standard protocols to ensure each patient receives the same services and procedures
  3. Tailoring the hearing healthcare plan to those services that address each particular patient's needs
  4. Ensuring each patient complies with an auditory training program
2.  Dr. Tye-Murray recommends that hearing healthcare be comprised of these four key elements:
  1. Diagnosis, Management, Follow Up, Re-assess
  2. Address the patient's predicaments, involve their significant communication partners, create a community, partner with the patient for the duration of their hearing journey
  3. Diagnose, Select Amplification, Fit Amplification, Fine tune amplification
  4. Evaluation, Verification, Validation, Community
3.  According to the author, one way that hearing healthcare can be appropriately customized is to:
  1. Select Spondee words that are tailor-made and meaningful re: each patient's lifestyle
  2. Allow the patient to select the order of testing during a diagnostic evaluation
  3. Identify important communication situations for the patient and provide solutions to address those specific needs
  4. Offer a Pay What you Want program, where the patient pays for what they think your services are worth
4.  According to the author, newsletters and support groups:
  1. Create a sense of community that supports customized hearing healthcare
  2. Are generally a waste of time as there is no ROI
  3. Are worth it if you can get a community underwriter
  4. Are not viable because of HIPAA
5.  Offering a customized auditory training program:
  1. Addresses the patient's specific communication challenges
  2. Involves significant communication partners
  3. Both A and B
  4. None of the above
6.  In regard to auditory training, using a Transfer Processing Appropriate Framework refers to:
  1. Training patients on what it is we want them to learn, not on related tasks
  2. Using materials that are customized for the patient's needs and desired outcome
  3. Measuring appropriate outcomes that research has shown can improve with training
  4. All of the above
7.  According to the author, auditory training programs should include outcome measures that look at:
  1. Percent words correct score
  2. Working memory
  3. Perceptual effort, self-confidence, self-efficacy & conversational fluency
  4. All of the above
8.  The clEAR program uses the following stimuli in auditory training:
  1. Recorded speech from a patient's communication partner(s)
  2. Computer-generated speech simulations
  3. Fractal tones
  4. Music
9.  According to the author, auditory training is most effective when:
  1. The program is overseen by an audiologist who monitors and encourages patients' training
  2. Clients are given the program on a CD and left to go it alone
  3. Clients are still in the denial phase and think they are simply playing online games
  4. It is done one-on-one, in-person
10.  According to the author, one way that customized auditory training might apply to children:
  1. Name the characters in an auditory training game after the children's family members
  2. Make an avatar of the child as the hero in an online auditory training game
  3. Use the recording of a teacher's voice in an auditory training activity
  4. Give edible reinforcement using the child's favorite candy

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