AccuQuest Hearing Centers
Webster’s Dictionary defines audiology as “a branch of science dealing with hearing; specifically, therapy of individuals having impaired hearing.” No offense to Webster, but we find that treating hearing loss is more than just a science…it’s also an art. Every day nearly a thousand people walk into one of our over 160 offices around the country. Each is searching for something fundamental he or she has lost: the ability to hear and communicate comfortably. Each loss is unique, and its treatment is equally unique. While not every hearing loss can be helped, the good news is, we really can make a difference in most cases.
We pride ourselves on being at the leading edge of the audiology field because accurate hearing can profoundly impact quality of life. Our goal is to be the premier hearing health care provider in the country. That means providing not only the most technically accurate hearing evaluations, care recommendations, and hearing aid fittings, but the most satisfying patient-care experience as well.
We’re confident you will feel the difference as you walk into one of our offices. We’ve designed the patient-care experience around how we would like our own loved-ones to be treated. This is natural for us, since every member of the core management team—including the founders—has either experienced hearing loss personally or has close family with hearing loss.
It’s exciting to be able to help our own families. It’s gratifying to be able to help yours.
Customer Care Ethic
The biggest AccuQuest Advantage is in our customer care. We hope to meet every need that comes through our doors. In order to succeed, we need great staff, great facilities, and great hearing technology to provide great service.
We work hard to find top quality people to be part of our family. Our Patient Care Coordinators are friendly and courteous. Our practitioners are skilled and caring. We are vigilant about training. At least twice a year, we require every practitioner in our network to receive training from certified trainers in addition to meeting licensure-board annual requirements. We also have corporate personnel dedicated to monitoring, coaching, and training our entire staff of audiologists and hearing aid specialists not only on issues relating to the ear and hearing loss, but testing and fitting techniques, the latest technological improvements, and methodologies for improving hearing aid performance.
Our facilities are top notch. We seek to create an environment that enables great care. From the cozy waiting room to our state of the art virtual room where evaluations take place to the sound booths for testing, we pay special attention to all the little details so we can build professional yet comfortable offices.
Our state of the art testing equipment allows us to not only test hearing loss, but to simulate real life situations and measure hearing aid performance in critical hearing environments like restaurants, churches, outdoors, and other situations.
Great staff, great facilities, great technology: we have all of that, and every day we’re getting more. We started out in the Chicago area and have expanded our operations to reach from coast-to- coast in just a few short years. What’s our hurry? We find that many people with hearing loss are paying too much for technology and service that could be better. We want to be there for those people. So, we’ve crafted a unique package of services. We offer:
- 3 year full service warranty with loss and damage coverage on most hearing aids
- 30 or 45 day trial period (depending on area)
- Free in-office repairs, cleanings, and adjustments for life
- Free hearing evaluations
- And we accept most insurances