AccuQuest Hearing Centers
Trust America's Largest Private Hearing Practice
Webster’s Dictionary defines audiology as “a branch of science dealing with hearing; specifically, therapy of individuals having impaired hearing.” No offense to Webster, but we find that treating hearing loss is more than just a science…it’s also an art. Every day nearly a thousand people walk into one of our over 160 offices around the country. Each is searching for something fundamental he or she has lost: the ability to hear and communicate comfortably. Each loss is unique, and its treatment is equally unique. While not every hearing loss can be helped, the good news is, we really can make a difference in most cases.
We pride ourselves on being at the leading edge of the audiology field because accurate hearing can profoundly impact quality of life. Our goal is to be the premier hearing health care provider in the country. That means providing not only the most technically accurate hearing evaluations, care recommendations, and hearing aid fittings, but the most satisfying patient-care experience as well.
We’re confident you will feel the difference as you walk into one of our offices. We’ve designed the patient-care experience around how we would like our own loved-ones to be treated. This is natural for us, since every member of the core management team—including the founders—has either experienced hearing loss personally or has close family with hearing loss.
It’s exciting to be able to help our own families. It’s gratifying to be able to help yours.
Customer Care Ethic
The biggest AccuQuest Advantage is in our customer care. We hope to meet every need that comes through our doors. In order to succeed, we need great staff, great facilities, and great hearing technology to provide great service.
We work hard to find top quality people to be part of our family. Our Patient Care Coordinators are friendly and courteous. Our practitioners are skilled and caring. We are vigilant about training. At least twice a year, we require every practitioner in our network to receive training from certified trainers in addition to meeting licensure-board annual requirements. We also have corporate personnel dedicated to monitoring, coaching, and training our entire staff of audiologists and hearing aid specialists not only on issues relating to the ear and hearing loss, but testing and fitting techniques, the latest technological improvements, and methodologies for improving hearing aid performance.
Our facilities are top notch. We seek to create an environment that enables great care. From the cozy waiting room to our state of the art virtual room where evaluations take place to the sound booths for testing, we pay special attention to all the little details so we can build professional yet comfortable offices.
Our state of the art testing equipment allows us to not only test hearing loss, but to simulate real life situations and measure hearing aid performance in critical hearing environments like restaurants, churches, outdoors, and other situations.
Great staff, great facilities, great technology: we have all of that, and every day we’re getting more. We started out in the Chicago area and have expanded our operations to reach from coast-to- coast in just a few short years. What’s our hurry? We find that many people with hearing loss are paying too much for technology and service that could be better. We want to be there for those people. So, we’ve crafted a unique package of services. We offer:
- 3 year full service warranty with loss and damage coverage on most hearing aids
- 30 or 45 day trial period (depending on area)
- Free in-office repairs, cleanings, and adjustments for life
- Free hearing evaluations
- And we accept most insurances
Contact InformationAccuQuest Hearing Centers
2800 W Higgins Rd
Hoffman Estates, IL 60169
Phone: 1 (888) 965-9494
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What people are saying:
I have been wearing hearing aids for 28 years and during that time I had hearing aids from 5 different hearing centers. Most of those centers were unable or were not interested enough to provide proper care after the sale. Natasha Bahm of AccuQuest Hearing Center is an outstanding service provider, always insuring proper fit and tuning of the hearing aid. I recommend her and AccuQuest to anyone needing hearing assistance.
Hearing loss has been a part of my life for 15 years or more. Mrs. Danz at AccuQuest Hearing Center gave me a very thorough audiometric test. It was determined that I suffer from high frequency hearing loss. Mrs. Danz fit me with hearing aids that effectively compensate for what loss I have. I now hear my love ones when they are talking to me. Birds and crickets sound so much alive. It feels so good to be able to hear what I have missed for so many years. Mrs. Danz is a true professional in her field. She strives to please and takes a very positive interest and approach in each of her customers.
The service that I receive at AccuQuest Hearing Center in Highland, IN is extremely refreshing. The staff are always supportive of all my needs. They want to make sure I am 100% comfortable with my hearing aids and hearing as well as I possibly can. I can stop by at any time with any questions or problems and they will take however much time I need to take care of them. They are very patient with me no matter what my problem seems to be. I am very happy that I received my hearing aids here and I recommend them to all of my friends.