Home | Expo Home | Oticon Oticon People First People First! We believe that it takes more than technology to create the best hearing care solution. That's why we put the individual needs and wishes of the hard-of-hearing first in our development of new hearing care solutions. Because hearing care professionals are the key to ensuring that the optimum solution reaches those who need it, they are also the key to our success. Education Videos News Articles Ask The Expert Interviews Continuing Education Recorded The Distortional Aspect of Sensorineural Hearing Loss: What Can Be Done March 27, 2013 Donald J. Schum, PhD Oticon Alta - Unlock the Power of Personalization March 13, 2013 Kelly A. Austin, AuD, CCC-A, FAAA FM Verification Made Easy February 6, 2013 Ben Zalm Fernée, AuD The Oticon Approach January 14, 2013 Kelly A. Austin, AuD Oticon Intiga i June 14, 2012 Kelly A. Austin, AuD Text/Transcript The Oticon Approach March 1, 2013 Kelly A. Austin, AuD What Determines Speech Understanding? August 24, 2012 Donald J. Schum, PhD, CCC-A The Audiology of Oticon Intiga May 23, 2012 Don Schum, PhD New Insights into First-time Users February 13, 2012 Don Schum, PhD, Julie Neel Weile, MA, Thomas Behrens, MSc Attracting First-time Users: An Insight-based Marketing Approach January 6, 2012 Sheena Oliver, AuD, MBA, Mary Porath, AuD, Nancy Palmere, David Roback, MEd Audio The Distortional Aspect of Sensorineural Hearing Loss: What Can Be Done March 27, 2013 Donald J. Schum, PhD Oticon Alta - Unlock the Power of Personalization March 13, 2013 Kelly A. Austin, AuD, CCC-A, FAAA The Oticon Approach January 14, 2013 Kelly A. Austin, AuD Oticon Intiga i June 14, 2012 Kelly A. Austin, AuD What Determines Speech Understanding? May 10, 2012 Donald J. Schum, PhD More Oticon Continuing Education Events Videos Understanding the Importance of Personalization April 30, 2013 Marija Baranauskas, AuD, CCC-A, from Oticon, Inc. explains why personalization is crucial to achieving an optimized fitting and how Oticon's new Alta product makes the personalization process easi... Watch Video Oticon Alta: The Personalization Process January 22, 2013 Oticon Alta: The Personalization Process using the three steps. Watch Video Oticon: Introducing Alta January 22, 2013 Oticon’s new Alta family of hearing instruments combines the best premium hearing technology we’ve ever built with a revolutionary new fitting approach for our most exclusively personalize... Watch Video Overview of MyOticon December 1, 2012 MyOticon is Oticon's online business portal, enabling hearing care practitioners 24/7 access to their account. Melina Tranchemontagne Price outlines some of the key features of the latest MyOtico... Watch Video Oticon's New eCaps Pro Counseling Tool November 1, 2012 Oticon's Danielle Tryanski walks us through the new eCaps Pro, a virtual counseling tool available for PC and iPad. Watch Video Oticon Intiga Overview October 1, 2012 Oticon Intiga Overview Watch Video Oticon: Invisible Intiga October 1, 2012 Overview of the Intigai details. Watch Video Tom Falvey on Delivering Success with Custom Products October 1, 2012 Oticon's Vice President of Operations, Tom Falvey, discusses advances in custom product manufacturing, and explains the roles of the hearing care professional and the ear impression in helping to... Watch Video News Hearing Industry Research Consortium Announces First Grant Recipients May 22, 2013 Two Winners Will Receive $150,000 Each for Research on Advancing Interaction of Cognition and Hearing Aids.MINNEAPOLIS, May 20, 2013 Starkey Laboratories, Inc., – The Hearing Industry Research Consortium (IRC) is excited to announce the results 2013 Oticon Focus on People Awards Honor Twelve Remarkable People Who Are Changing Perceptions and Inspiring Action May 2, 2013 SOMERSET, NJ April 25 – Oticon, Inc. today announced the 2013 recipients of the Oticon Focus on People Awards, twelve outstanding individuals who prove that hearing loss does not limit a person’s ability to live a full, productive a Douglas Beck, Au.D. Receives R.S. McCrea Medal April 25, 2013 Douglas Beck, Au.D., Director of Professional Relations for Oticon, Inc., has been awarded the R.S. McCrea Medal 2012 by the Royal Belfast Hospital for Sick Children. Beck is honored for his presentation of two lectures in pediatrics, Auditory Ida Institute Celebrates the Success of Ideas, Speak up - Action and Awareness for Hearing Loss Worldwide Competition April 16, 2013 Three Winning Ideas Are Announced.NAERUM, DK April 10 – Last week, the Ida Institute introduced the three winning ideas that captured top honors in Ideas, Speak up - Action and Awareness for Hearing Loss, the worldwide open innovati “Make It Personal” Wins Top Award for Oticon at 2013 AudiologyNOW! April 13, 2013 SOMERSET, NJ April 9 -- Hearing care professionals attending the 2013 AudiologyNOW! conference in Anaheim voted Oticon, Inc.’s “Make It Personal” exhibit the Best in Show in the Supersize category. The 8800-s Oticon, Inc. Donation Helps US Service Men & Women Phone Home April 2, 2013 SOMERSET, NJ March 20 -- This holiday season, Oticon, Inc. saw a unique opportunity to recognize and show appreciation for the life-changing communication made possible by the company’s hearing care partners each and every day of th Oticon Hearing Foundation and American Academy of Audiology Foundation Invite Audiologists to Apply for Project Amazon 2013 at AudiologyNOW! March 25, 2013 At Oticon Exhibit, 25th Anniversary Wishes for the Academy Earn Additional Support for Humanitarian Mission.SOMERSET, NJ March 18 – The Oticon Hearing Foundation will again partner with the American Academy of Audiology Foundation (AAAF) Oticon “Pink with a Purpose” Donates $10,000 to National Breast Cancer Coalition March 8, 2013 Daniell Griffin of the National Breast Cancer Coalition accepts a check for $10,000 from Sheena Oliver, Vice President of Marketing for Oticon, Inc. The check represents the proceeds from the Oticon Pink with a Purpose campaign. During Oc Voting Opens for Oticon Focus on People Awards – Vote Online at oticonusa.com! March 2, 2013 SOMERSET, NJ February 26 - Oticon, Inc. announced today that online voting for this year’s Oticon Focus on People Awards is now open at oticonusa.com. The website features the 12 finalists who represent the "best of the best&qu Launch of Oticon Alta is the Most Comprehensive in Oticon History February 27, 2013 National Knowledge-Sharing Event “Makes It Personal” for More Than 1000 Hearing Care Professionals.SOMERSET, NJ February 21 – Oticon held the company’s most comprehensive launch ever to introduce Oticon Alta, the company&rsquo American Heart Association Honors Oticon, Inc. as “Best of the Best” Supporter February 20, 2013 Oticon, Inc. was honored at the kick-off event for the American Heart Association’s 2013 “Go Red For Women” movement. The company presented a $10,036 check to the New Jersey AHA, a donation that represents that the success of the 20 Three Leading Telecommunications and Technology Organizations Sponsor the AG Bell Listening and Spoken Language Knowledge Center February 16, 2013 WASHINGTON, D.C. – February 8, 2013 – Three leading telecommunications and hearing technology organizations— CapTel®, MED-EL Corporation, and Oticon—have become major sponsors of the AG Bell Listening and Spoken Language K New Amigo Star FM Receiver Helps Students with Listening and Concentration Difficulties Get the Most Out of Learning Situations February 8, 2013 Discreet FM Receiver’s Easy Handling, Reliability and Comfort Enable Audiologists to Meet Both Student and Teacher Needs.SOMERSET, NJ February 5 – A new, child-friendly FM receiver from Oticon Pediatrics aims to help audiologists in schoo New Oticon Alta Combines Premium Hearing Technology with a Revolutionary New Fitting Process to Deliver a Personalized Sound Experience January 23, 2013 SOMERSET, NJ January 21 – With premium hearing technology and innovative fitting tools, Oticon Alta empowers hearing care professionals to put their clients at the center of a uniquely personalized hearing experience. Alta’s revolutionary Douglas Beck, AuD Awarded British Academy of Audiology 2012 Jos Millar Award November 27, 2012 Somerset, NJ November 26 – The British Academy of Audiology has awarded Douglas Beck, AuD, Director of Professional Relations at Oticon, Inc., the 2012 Jos Millar Shield. The long-standing annual award is given each year to th 2012 Roger Ruth Memorial Student Research Awards November 21, 2012 James Madison University has awarded the 2012 Roger Ruth Memorial Fund Student Research Awards to Andrea Liuzzo, a JMU graduate student. The Doctor of Audiology student was honored at a special ceremony at the Ruth Symposium in October.The Roger Oticon’s New eCaps Pro Provides Flexible, Easily Customizable Counseling Tools October 29, 2012 More than 25 Tools Empower Practitioners to Engage and Motivate Clients.SOMERSET, NJ October 25 – eCaps Pro, the newest version of Oticon’s interactive multimedia counseling tool, is designed to empower hearing care professionals to Oticon Intiga Captures Two Top Honors in Danish Design Award 2012 October 20, 2012 SOMERSET, NJ October 8– Oticon Intiga, the hearing device designed to appeal to first-time users, demonstrated its appeal to the distinguished jury of the Danish Design Award 2012 and the general public, capturing the top prize in both th 2012 Oticon Focus on People Awards: Call for Nominations of Outstanding Individuals with Hearing Loss September 20, 2012 National Awards Program Empowers Public to Vote Online for Top Finalists. Oticon, Inc. today announced the call for nominations for the 2012 Oticon Focus on People Awards, a national awards program that honors hearing impaired students, adults and ad Oticon's 5th International Conference Explores Challenges and Opportunities Shaping the Future of Hearing Care September 18, 2012 More than 300 hearing care professionals from around the world recently participated in Oticon's 5th International Conference. The educational gathering explored the challenges and opportunities for hearing care and hearing care practitioners present More News Articles The Oticon Approach March 4, 2013 Kelly A. Austin, AuD, CCC-A, FAAA Editor’s Note: This text course is an edited transcript of a live seminar. Download supplemental course materials here (link to handout). Hello, my name is Kelly Austin and I am the Manager of Distance Education for Oticon.&nbs Does the Fitting Satisfy the Patient? January 7, 2013 Donald J. Schum, PhD This presentation is part of a series on various aspects of our hearing aid fitting process. Today I want to concentrate on the concept of satisfaction. This is a concept to which, as audiologists, we do not necessarily pay a lot of atten What Determines Speech Understanding? August 27, 2012 Donald J. Schum, PhD, CCC-A Editor's Note: This is a transcript of an AudiologyOnline live expert seminar. Please download supplemental course materials. I want to cover a topic we all likely encounter on a daily basis, and that is how well our patients understand speech. As The Audiology of Oticon Intiga May 21, 2012 Donald J. Schum, PhD, CCC-A Every aspect of the hearing device — the appearance, the fit and feel and the signal processing — has to be right. Oticon Intiga provides a solid foundation to change the patient's preconceptions when they enter the process. Patients no l The Emergence of Hearing Loss in the Adult Patient April 23, 2012 Donald J. Schum, PhD, CCC-A This is a transcript of a live seminar. To view the recorded course, register here: /audiology-ceus/course/hearing-hearing-loss-215-hearing-aids-adults-emergence-hearing-loss-in-adult-19816 This is the first in a series of talks on Hearing Loss from New Insights into First-time Users February 1, 2012 Donald J. Schum, PhD, Julie Neel Weile, Thomas Behrens Readiness Management is the collection of best practices that can assist in moving a patient who shows some level of interest in obtaining amplification to the point of trial use in a way that maximizes the chance for a positive outcome. It is a well A Broader View of Open Fittings January 30, 2012 Donald J. Schum, PhD, CCC-A This is a transcript of the live seminar presented on August 25, 2011. To view the course recording, register here. This course is part of a series of talks that I am giving on AudiologyOnline this year entitled Signal Processing in Real Life. What I Attracting First-time Users: An Insight-based Marketing Approach January 2, 2012 Sheena D. Oliver, AuD, MBA, Mary Porath, Nancy Palmere, David Roback, MEd For many, the word "traffic" may conjure up images of bumper to bumper cars, horns blaring, and irate drivers steaming over time wasted on the road. But for hearing care professionals managing their own practices, the word "traffic" takes on a much m Dynamics: The Third Dimension of Speech August 15, 2011 Donald J. Schum, PhD, CCC-A This is a transcript of the live expert e-seminar. To view the course recording, please register here Today I want to discuss a signal that we as audiologists spend a lot of time talking about but, in certain ways, probably do not understand quite a Providing Amplification to the Aging Auditory System January 24, 2011 Donald J. Schum, PhD, CCC-A This is an edited transcript of the live expert e-seminar. To view the course recording, click here. This course is part of a four-part series of seminars on AudiologyOnline entitled "Myths, Assumptions and Other Good Ideas About the Way We do Heari The Audiology in Agil April 19, 2010 Donald J. Schum, PhD, CCC-A More than anything else, hearing aid wearers want to count on their hearing in all of the situations that they encounter. As the person with hearing loss goes throughout the day, there will be many challenging listening situations. People with normal Standard Versus Special Fitting Approaches November 2, 2009 Donald J. Schum, PhD, CCC-A Audiology, like other clinical sciences, strives to treat patients using consistent, evidence-based approaches. It is expected that caregiving professions ensure that all patients are managed using verified and generally accepted clinical procedures Advanced Technology Fittings - Customizing Features June 22, 2009 Donald J. Schum, PhD, CCC-A Editor's Note: This is part of a series of six expert seminar presentations and articles on the human side of the fitting process. This series is being presented throughout 2009, and is designed to walk through the hearing aid fitting process from be Managing Patient Expectations April 13, 2009 Donald J. Schum, PhD, CCC-A Editor's Note: This is part of a series of six expert seminar presentations and articles on the human side of the fitting process. This series is being presented throughout 2009, and is designed to walk through the hearing aid fitting process from be Motivating the Older Patient to Take Action February 9, 2009 Donald J. Schum, PhD, CCC-A Editor's Note: This is part of a series of six expert seminar presentations and articles on the human side of the fitting process. This series is being presented throughout 2009, and is designed to walk through the hearing aid fitting process from be Negative Synergy: Hearing Loss and Aging June 23, 2008 Donald J. Schum, PhD, CCC-A, Douglas Beck, AuD Basic audiometric measures do not offer a comprehensive description of the speech understanding ability or difficulty of patients. Speech understanding is complex and complicated. Individual cognitive abilities (intelligence, language, vocabulary, ps New Technology and Spatial Resolution August 20, 2007 Donald J. Schum, PhD, CCC-A, Lisa Bruun Hansen We live in a complex world. We are constantly bombarded by stimulation. As humans, we have an amazing ability to sort through this onslaught and automatically and effortlessly make sense of the constant flow of events happening around us. Our sensory T-Coils: Beyond the Telephone October 16, 2006 Douglas Beck, AuD, Preben Brunved T-coils (also called induction pick-up coils, or magnetic induction systems) have existed within personal hearing aids since the late 1940s (Ross, 2004). T-coils can be thought of as mini-antennas, which receive magnetic information. T-coils are in t Amplification and Medically Complex Hearing Loss October 9, 2006 Donald J. Schum, PhD, CCC-A, Douglas Beck, AuD Hearing aids are generally fit based on the type and degree of hearing loss, not etiology. However, in medically complex cases, hearing loss is only one manifestation of an underlying and ongoing disease process impacting the anatomic and physiologic FM Made Friendly August 28, 2006 Douglas Beck, AuD, Maureen D. Tomasula, Johnnie Sexton Advanced technology hearing aids allow tremendous capabilities for people with hearing loss, providing benefits such as: improved signal-to-noise ratio, reduced background noise, high fidelity sound quality and a multitude of other advantages. Unfort More Articles Ask the Expert How can Oticon Intiga Impact Patient Acceptance of their First Hearing Aid? April 29, 2013 Don Schum, PhD How can Oticon Intiga impact my patients’ experience and acceptance of first-time amplification? What Factors Drive Patient Success with First-time Amplification? March 11, 2013 Donald J. Schum, PhD I am trying to lower the hearing aid return-for-credit rate in my practice, but it seems like there are only so many aspects of the fitting that I, as the professional, can control. How can manufacturers help us to keep return for credits to a minimum? Do you have any suggestions? How Can I Determine Amplification Readiness? January 7, 2013 Donald J. Schum, PhD I have patients that come in every day, some seemingly more interested in hearing aids than others, even though the majority of them are self-referred. How can I impact their decision to move forward with hearing aids? How Can I Assess Patient State-of-Mind for Hearing Aids? November 5, 2012 Donald J. Schum, PhD How can I tell which patients are really “ready” for hearing aids? Some patients who seem ready end up returning instruments, and some patients who don’t seem ready end up as successful users. Neural Slowing March 14, 2011 Donald J. Schum, PhD, CCC-A I've heard the term "neural slowing" used in aging literature. What exactly does this mean? How Much Asymmetry is Considered Significant? July 12, 2010 Douglas Beck, AuD It has never been entirely clear when to refer to an ENT for an asymmetric hearing loss. I understand this question may be difficult to answer specifically and answers may vary depending on the patient history and the symptoms the patient experiences. How much asymmetry is considered significant? When Your Patient's Grown Children are Pushing for Hearing Aids November 2, 2009 Donald J. Schum, PhD, CCC-A How do you deal with patients who don't want hearing aids, but their adult children want you to fit them with hearing aids anyway? Stages of Grief as they Apply to Acceptance of Hearing Loss September 21, 2009 Donald J. Schum, PhD, CCC-A Do the Kubler-Ross five stages of grief apply to people with hearing loss who are in denial? Financial Considerations and Hearing Aid Counseling July 27, 2009 Donald J. Schum, PhD, CCC-A How does the financial burden of hearing aids affect an audiologist's motivational interviewing during hearing aid counseling? How Can I Give My Practice a Fresh Look, Without Spending a Fortune? July 7, 2008 Roger McGuire Question: I recently purchased an existing private practice that has operated for 20 years in my hometown. Although the practice has a good reputation and large patient base, it looks very outdated and is not appealing for existing patients, or new patients that I would like to attract. Any suggestions? Compression Strategy of Syncro May 30, 2005 Donald J. Schum, PhD, CCC-A Can you tell me more about the compression strategy used in Syncro? How do I make it work best for the patient? 'Identity' Options in Oticon Syncro April 11, 2005 Donald J. Schum, PhD, CCC-A Please explain when the "Identity" options/alternatives within the Syncro should be changed? Open Ear Acoustics January 10, 2005 Donald J. Schum, PhD, CCC-A Please explain the concept of Open Ear Acoustics? WDRC for Mild Hearing Losses October 20, 2003 Donald J. Schum, PhD, CCC-A For people with great degrees of loss can understand their dynamic range is less but for mild losses, we don't check for recruitment before prescription. How about a person having good low frequency hearing, how does compression work for them? Binaural Balance January 13, 2003 Donald J. Schum, PhD, CCC-A In practice we sometimes bump into the binaural Hearing Aid fitting with the instruments of different technologies. I mean the situation when patient is fitted with analog (classic) instrument on one ear and with digital one on another ear. In most occasions we have binaural balance problems with such patients. Please let us know your opinion on this matter. Do you know what digital instruments are compatible with analog ones for binaural fitting. Fitting Rules and Hearing Aids September 2, 2002 Donald J. Schum, PhD, CCC-A Regarding the multiplicity of fitting rules available for digital (and even non-digital) instruments, how do I choose a particular fitting rationale? Marketing via local service organizations November 26, 2001 Peter Mark, MD Regarding business communities, how important is it to be active in the local service organizations (Lions, Rotary, Better Business Bureau, etc.)? If you were lecturing at one of their meetings, what topics would you recommend addressing? Advertising in the local newspaper October 26, 2001 Peter Mark, MD If you were writing an advertisement for a local newspaper, what are the key ingredients that should be included in the advertisement (and why) and what should be avoided (and why)? Marketing September 28, 2001 Peter Mark, MD What are the most effective and important issues to address when marketing to physicians? Annoyance and Hearing Aids April 11, 2001 Donald J. Schum, PhD, CCC-A Your article, ''Annoyance and Hearing Aids'' suggests several sources of user annoyance with amplification. How might digital signal processors impact ''annoyance'' issues? Interviews Interview with Sheena Oliver, Vice President of Marketing, Oticon March 11, 2013 Sheena Oliver, AuD, MBA Topic: Introducing Oticon Alta! Interview with Ben Zalm Fernée, AuD, Product Manager, Oticon A/S, Denmark January 21, 2013 Ben Zalm Fernée, AuD Topic: Introducing Amigo Star, A New Ear-Level FM Receiver Interview with Sheena Oliver, Vice President of Marketing, Oticon December 5, 2011 Sheena D. Oliver, AuD, MBA Topic: Evidence-based Marketing to First-time Users Interview with Donald Schum, Ph.D., Vice President of Audiology & Professional Relations, Oticon November 14, 2011 Donald J. Schum, PhD, CCC-A Topic: New Research on First Time-Users - What They Want, What Can Go Wrong, What You Need to Do & Introducing Oticon Intiga Interview with Sheena Oliver, Au.D., M.B.A., Vice President of Marketing, Oticon, Inc. January 24, 2011 Sheena D. Oliver, AuD, MBA Topic: New Products from Oticon - Acto & Chili Interview with Sheena D. Oliver, Au.D., MBA, Vice President of Marketing, Oticon October 4, 2010 Sheena D. Oliver, AuD, MBA Topic: Evidence-based Marketing, Connectivity, Empowering Patients and More Interview with Kathy Costa, Product Manager, Oticon September 14, 2009 Kathy Costa Topic: Oticon ConnectLine Interview with Jim Kothe, Vice President of Sales, Oticon US December 8, 2008 Jim Kothe Topic: Dual Hearing Instruments Interview with Don Schum, Ph.D., Vice President of Audiology and Professional Relations, Oticon USA May 19, 2008 Donald J. Schum, PhD, CCC-A Topic: What is New with Epoq? Interview with Donald Schum, Ph.D., Vice President, Audiology & Professional Relations, Oticon USA July 9, 2007 Donald J. Schum, PhD, CCC-A Topic: RISE Platform and Release of Epoq Interview with Jim Kothe M.S., VP of Sales, Oticon, Somerset, New Jersey March 21, 2005 Jim Kothe Topic: E-Caps (Electronic Caps), Counseling and Aural Rehabilitation Tools Interview with Graham Naylor Ph.D., Research Director, Eriksholm Research Center, Denmark March 7, 2005 Graham Naylor, PhD Topic: Hearing Aid Research, Innovation and Possibilities Interview with Niels Jacobsen President & CEO of Oticon International, and President & CEO of William Demant Holdings February 14, 2005 Niels Jacobsen Topic: The Hearing Aid Industry: 2005 Interview with Mark Flynn Ph.D., Oticon, Denmark January 24, 2005 Mark Flynn, PhD Topic: Smart Hearing Aids & Combining Cochlear Implants and Hearing Aids Interview with Claus Nielsen Oticon Research Center - Eriksholm, Denmark December 13, 2004 Claus Nielsen Topic: Oticon Museum, History, Research and Eriksholm Interview with Mikael Worning President, Oticon Inc., Somerset, New Jersey October 25, 2004 Mikael Worning Topic: People First - Employees, Professionals and Students Interview with Gordon Wilson Vice President of Marketing, Oticon, USA August 2, 2004 Gordon Wilson Topic: SYNCRO Launch and Attributes Interview with Mikael Worning President of Oticon - USA October 13, 2003 Mikael Worning Topic: Profile and Perspectives Interview with Don Schum Ph.D., Vice-President for Audiology and Professional Relations. Oticon, USA September 1, 2003 Donald J. Schum, PhD, CCC-A Topic - Non-linear amplification for severe and profound hearing loss Interview with Sherri Collins Winner of OTICON Focus on PEOPLE award, Exec. Director for the AZ Commission for the Deaf and Hard of Hearing August 11, 2003 Sherri Collins More Interviews Contact Information Oticon 580 Howard Avenue Somerset, NJ 08873 US