Just as you would need an architectural plan to build a new home, a practice must define the image, brand, and scope of services needed for success. Traditionally, we tend to develop treatment programs through the narrow prism of the hearing evaluation. Yet, standards should be implemented to attract patients to the practice and providing them with quality care throughout the service delivery process. By building trust with the patient, they are more likely to follow treatment recommendations. This presentation will address considerations for developing a model program to attract patients and then provide them with the quality services that will enhance their successful journey to meet their lifestyle needs.
- Persons attending this class will be able to explain how to develop a system of hearing care service delivery for their patients
- Persons attending this class will be able to describe tools used to assess a patient's lifestyle needs
- Persons attending this class will be able to describe the selection process for hearing technology that best meets the needs of patients
|5-10 Minutes||Starkey Lifestyle System|
|10-25 Minutes||Branding the practice|
|30-35 Minutes||Office Layout|
|35-50 Minutes||Patient Assessment|
|55-60 Minutes||Summary, Q & A|
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