In this course, hearing healthcare professionals will learn about text communications. 90% of patients say they want to receive texts. Learn the best practices and practical use cases for texting in your audiology practice.
This course is part of the 2022 Industry Innovations Summit on AudiologyOnline.
Course created on February 4, 2022
- After this course, participants will be able to identify areas of opportunity where texting will enhance their practice.
- After this course, participants will be able to explain how to develop strategic and targeted texting campaigns for patient outreach.
- After this course, participants will be able to discuss how to implement message best practices into text copy.
|5-10 Minutes||Texting overview and appointment reminders/cadence|
|10-20 Minutes||Tested-not-treated and warranty expiration|
|20-25 Minutes||Review requests and post-treatment engagement|
Ryan, Weave's Senior Medical Marketing Manager, has spent the last decade helping practices optimize their marketing processes and utilizing tech in the efforts. Before coming to Weave, Ryan worked for a medical manufacturer, where he helped practices increase their revenue through engaging marketing campaigns. Additionally, he spent the last 3 years helping practices utilize SMS and free digital marketing channels to attract new patients.
Ryan currently resides in Salt Lake with his wife and two kids. In his spare time, he is either canyoneering in the deserts or continuing his life-long search for the best Mexican food in the U.S.
Sponsor Disclosure: This Course is presented by Weave in partnership with AudiologyOnline.
Content Disclosure: This learning event focuses on Weave products and services and will not include info on other products or services.
Course participation information
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Passing an online exam and completing a course evaluation will be required to earn continuing education credit.
Live Webinars allow presenter and participant interaction. The exam and course evaluation for these courses must be completed within 7 days of the event.
On-demand courses include texts, video and audio recordings of live webinars, and multimedia formats. The exam and course evaluation for on-demand courses must be completed within 30 days of course registration.
To participate in the course, complete the exam and course evaluation, and earn continuing education credit, you must be a AudiologyOnline member. Participants must complete the entire course; partial credit is not allowed.
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American Academy of Audiology
AudiologyOnline is approved by the American Academy of Audiology to offer Academy CEUs for this activity. The program is worth a maximum of 0.05 CEUs. Academy approval of this continuing education activity is based on course content only and does not imply endorsement of course content, specific products, or clinical procedure, or adherence of the event to the Academy's Code of Ethics. Any views that are presented are those of the presenter/CE Provider and not necessarily of the American Academy of Audiology.
Australian College of Audiology
AudiologyOnline courses are approved for Continuing Education Points by the Australian College of Audiology. Automatic ACAud Approval Number 20000. This course is offered for 0.5 CEP.
Association of Hearing Instrument Practitioners of Ontario
The Association of Hearing Instrument Practitioners of Ontario (AHIP) represents and guide its members in their practice which include, the testing and selecting, fitting and dispensing hearing instruments and associated devices in the best interest of the hard of hearing of Ontario. Audiology Online is an approved provider of approved educational activities for AHIP Members. One hour of coursework equals 1 Continuing Education Unit (CEU).
British Academy of Audiology
This course has been accredited with 0.5 CPD point/s by the British Academy of Audiology.
Canadian Academy of Audiology
The Canadian Academy of Audiology (CAA) supports and assists its members in the attainment of continuing education towards an individual professional development plan as required by their Provincial Regulatory Colleges and Provincial Associations. Audiology Online is an approved provider of educational activities for CAA members. Each hour of activity may be counted as one Continuous Learning Activity Credit (or equivalent) as allowed by the applicable regulatory college or association.
International Association for Continuing Education and Training
continued, LLC, DBA AudiologyOnline, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.1 CEUs for this program.
International Hearing Society
This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.
New Zealand Audiological Society
This course is offered for 1.0 Continuing Education points through the New Zealand Audiological Society.
Speech-Language & Audiology Canada
Clinically certified members of Speech-Language & Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with AudiologyOnline. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.