AudiologyOnline Phone: 800-753-2160
Sonova - Our Brands - April 2019

Technical Services Audiologist

Plymouth, MN

Technical Services Audiologist
2019-11-14Full-time
Plymouth, MN 55446

Sonova USA is looking for a Technical Services Audiologist. The Technical Services Audiologist will perform all functions of Audiology and Technical Services, including but not limited to: 

Technical Services Audiologist Technical Services Audiologist
Technical Services Audiologist

Technical Services Audiologist

Sonova Full Time
  • Audiologist
  • Tel: 630-821-5130
    Sonova

    Katie Shiffer
    Tel: 630-821-5130
    Hiring Contact
    Date Posted: 2019-08-16

    Plymouth, MNFull Time
    Posted: August 16th, 2019
    Share:

    Sonova USA is looking for a Technical Services Audiologist. The Technical Services Audiologist will perform all functions of Audiology and Technical Services, including but not limited to:  provide Audiological and technical support via telephone to Hearing Healthcare Professionals with regard to software, hardware, product and fit related issues; conduct regional, in-office and online customer training activities; interface with various inter-company departments to provide training and support for product lines.

     

    • Take incoming calls to the Professional Services Call Center (70%).
    • Assist with product/feature/software training for interdepartmental personnel (20%).
    • Conduct local, in-office, and online customer training activities (10%).
    • Special projects as assigned (5%)cute detail orientation with a willingness and commitment to follow up.
    • Acute detail orientation with a willingness and commitment to follow up.
    • Strong time management, organizational, and prioritization skills, with an ability to work in a fast-paced 
    • multi-tasking environment.
    • Strong analytical and proactive problem solving skills
    • Effective verbal and written English communication and presentation skills; excellent interpersonal skills with a strong team and customer orientation.  Must be good at building and maintaining relationships.
    • Excellent telephone etiquette with a mature, professional demeanor.
    • Close and cooperative working relationships with all individuals both inside and outside the organization, including customers and coworkers

     Experience: 

    • Master’s or Doctorate in Audiology and the possession of (or eligible to obtain) an Audiology License
    • Significant PC experience in a MS Windows environment, as well as experience with digital technology, fitting software, and NOAH
    • A temporary Audiology License is initially permitted for a maximum of 12 months
     

    Occupation Classification Requirements:

    • Audiologist
    Please check the box above if you meet this job's requirements
    Technical Services Audiologist

    Contact

    Katie Shiffer
    Sonova
    Phone: Pref 630-821-5130
    ID: 280400