Who WE Are:
HearingLife is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health, and innovation since 1904. HearingLife operates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.
Who YOU Are:
As a Clinical Training Specialist, you will be responsible for the execution and continuous improvement of our best-in-class hearing instrument specialist apprentice training program. This includes conducting introductory clinical skills assessments for all program entrants, teaching a one-week clinical foundations course, leading, and evaluating clinical skills certification for all program participants, leading a 10-week International Licensing Exam (ILE) distance learning program, and helping program participants prepare to pass their state hearing instrument specialist licensing examination. The Clinical Training Specialist will also closely coordinate with the Clinical Standards and Education Manager to ensure program participants pass a hands-on clinical skills evaluation for the organization to ensure preparedness in providing Patient care. Additionally, will oversee the hearing instrument specialist apprentice program in its entirety, ensuring performance standards are met or exceeded.
- Organize and coordinate all events associated with the hearing instrument specialist apprentice training program, including but not limited to Apprentice and Preceptor onboarding, the clinical foundations course, clinical skills assessments, clinical skills certification, and the 10-week distance learning program.
- Keep detailed records of training license information, Preceptor details, program attendance, clinical skills assessment and certification outcomes, license examination dates and outcomes, and program requirements.
- Lead Preceptors and Apprentices to achieve success in the hearing instrument specialist apprentice program by providing clear communication, equipping with resources, and partnering with the field leadership team.
- Conduct clinical skills assessment and clinical skills certification for Apprentice program participants.
- Partner with the Clinical Standards and Education Manager to prepare program participants to pass HearingLife’s hands-on clinical skills evaluation.
- Develop executive-level reporting and dashboards that provide an overview of hearing instrument specialist training program trends and outcomes.
- Partner with Director of Clinical Training to analyze program outcome data to improve educational materials, processes, and program elements.
- Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
We are Excited About You if:
- Must be a currently licensed audiologist or hearing instrument specialist with 5+ years’ experience as a practicing hearing care provider, in a dispensing environment preferred.
- Strong knowledge of clinical practices and protocols as outlined in the International Licensing Examination (ILE) standards.
- Knowledge of the variations amongst state hearing instrument specialist licensing examinations and trainee licensing requirements preferred.
- 3+ years’ experience training and/or managing hearing instrument specialists and/or audiologists preferred.
- Experienced in the development, facilitation, and presentation of training programs.
- Excellent leadership qualities, which include the ability to collaborate and work effectively with Team Members at all levels.
- Excellent written and oral communication skills.
- Strong record keeping and reporting skills.
- Ability to organize time and work effectively; strong analytical skills and the ability to exercise good judgment.
- Strong motivation, initiative, attention to detail, and a friendly Team Member-first attitude.
- Expert use of Microsoft Office products including PowerPoint, Word, and Excel.
- Proficiency with virtual webinar and meeting products, such as Microsoft Teams and Go To Webinar.
Travel: Domestic travel - Up to 25%.
Benefits, 401K, and Paid Time Off package.
We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.
Occupation Classification Requirements:
- Audiologist OR
- Hearing Aid Specialist OR
- Clinical Audiologist