Exam Preview
Exam Preview
The Lifestyle Experience: Creating a System that Maximizes the Patient Journey
Please note: exam questions are subject to change.
1. A ___________allows other people in the practice to do things that drive the success of the business.
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2. A system provides a way to:
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3. A key objective of branding is to create a relationship of:
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4. What issue do you need to define to ensure your practice is the automatic response for patients that have a hearing loss?
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5. The front-line staff must be trained to establish:
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6. A system to track the performance of the front-line staff that enables the practice to improve customer services is:
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7. Which of the following play an important role building patient trust and enhancing their journey?
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8. Income tools can be used to ____________ patient lifestyle and assist in patient counseling.
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9. The ___________ assists in the selection of the best hearing aid to meet patient lifestyle needs.
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10. The Starkey Inspire Lifestyle tool on-line assessment of patient lifestyles is located on the:
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