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An Updated Introduction to CaptionCall

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1.  Which of the following is False? CaptionCall captioning service is the most widely used captioning telephone service in the United States CaptionCall operates eight US based centers to caption telephone calls CaptionCall captioning service is available in the United States, Puerto Rico and Canada CaptionCall has dedicated US based Customer Support and Technical Support teams

2.  Which of the following are requirements for captioning service? Landline phone service High speed internet Hearing loss All of the above

3.  Which method of Professional certifications submission are accepted? Fax noah module Captioncall.com website All of the above

4.  CaptionCall offers captioning in the following languages. English Spanish French English and Spanish

5.  Which of the following is true? CaptionCall is the most recommended captioned telephone solution by Hearing Care professionals. All CaptionCall Installers/Trainers are CaptionCall employees, not contractors or third-party vendors Over 5000 Hearing Care professionals recommended CaptionCall for their patients within the last year All of the above

6.  The following are features of the CaptionCall Phone: Amplification Speakerphone Answering machine All of the above

7.  Who regulates the Captioned Telephone Services? Federal Communications Commission Federal Trade Commission U.S. Trade and Development Agency Consumer Product Safety Commission

8.  Which of the following is not a requirement for CaptionCall Mobile: A Professional Certification Form An Apple iPad 2 or later Landline telephone service WiFi or cellular internet connection

9.  What Title with the ADA is listed as Telecommunications services for hearing-impaired and speech-impaired? Title IX of the Americans with Disabilities Act (ADA) Title II of the Americans with Disabilities Act (ADA) Title IV of the Americans with Disabilities Act (ADA) Title I of the Americans with Disabilities Act (ADA)

10.  Which of the following is false? CaptionCall is funded by a federal program as a provision of the Americans with Disabilities Act CaptionCall is an FCC-authorized captioned telephone service provider The CaptionCall phone is covered by state programs The CaptionCall phone and service is offered at no cost to eligible individuals