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Telecoils and Hearing Loops: Important to Client Satisfaction

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1.  T Coils are oriented in hearing instruments with which of the following orientation?
  1. Vertically
  2. Horizontally
  3. Diagonally
  4. All of the above
2.  The ANSI SPLIV test requires the instrument is oriented:
  1. Vertical orientation
  2. Horizontal orientation
  3. Diagonal orientation
  4. None of the above
3.  The best T Coil orientation for use on the telephone is a:
  1. Vertical orientation
  2. Horizontal orientation
  3. Diagonal orientation
  4. None of the above
4.  An in-office validation of a hearing loop is:
  1. Loop the waiting area and integrate the TV audio into the loop.
  2. Use a counter hearing loop for conversations that take place at the reception desk.
  3. Use a chair pad hearing loop in the fitting room.
  4. All of the above
5.  Every T Coil should be verified:
  1. In a test box so that gain and frequency response can be measured.
  2. Only if the manufacturer does not provide a spec sheet.
  3. If a consumer reports that the T Coil is not working.
  4. If the auto T Coil program does not automatically detect a hearing loop.
6.  The MT program allows users to:
  1. Hear monaurally via the T Coil.
  2. Hear via the T Coil only.
  3. Hear via the microphone and T Coil simultaneously.
  4. None of the above
7.  Users may find an MT program helpful in the following situations
  1. While attending a play in a looped venue.
  2. While using the telephone.
  3. While communicating with a bank teller at a looped transaction window.
  4. All of the above
8.  When is the best time to verify the telecoil performance of the telecoil in a test-box?
  1. Verification is not needed if you use real-ear measures of the microphone.
  2. Following verification of the hearing instrument with real-ear measures.
  3. Before the instruments are programmed for final use.
  4. Following the first fit of the hearing aid.
9.  What are some tips to determine if the T-coil setting right for your client?
  1. Check telecoil setting in your calibrated waiting room loop.
  2. Install a floormat in reception area.
  3. Refer clients to a local looped venue (or an ALS with neckloops).
  4. Refer clients to a local HLAA chapter.
  5. All of the above.
10.  Which of the following is not a telecoil validation measure?
  1. Have your client listen via the telecoil to a loop signal from TV or radio in a professionally installed hearing loop in your waiting room
  2. Refer your client to a local House of Worship that offers a professionally installed hearing loop.
  3. Set your client's instrument to telecoil and use a handheld amplifier (like a Pocketalker) with a neckloop connected to an extension cord
  4. Call your client on a landline phone and practice positioning the telephone handset near the instrument while the instrument is set to Microphone.

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