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Preventing Medical Errors in Audiology

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1.  According to the presentation, which of the following statements is true? Patient empowerment through education of treatment options and plans is a key part of improving quality. Medical errors are the third leading cause of death. The fostering of a culture where people discuss near misses, speak up about risks and problems and express a genuine interest in quality of care is crucial to improving patient outcomes and safety. All of the above

2.  According to the presenter, root cause analysis: Helps us understand how and why something happened Helps us problem solve and improve safety Both A and B None of the above

3.  The development of established standards of care: Establishes uniformity across individuals in an organization & sets expectations for acceptable performance Takes away from the unique individual skill set Is not needed in audiology since we are a doctorate-level profession None of the above

4.  A precaution for earmold impressions include: Appropriate bracing Examination of the ear canal pre block placement Examination of the ear canal post block placement All of the above

5.  The first step in improving patient safety is to: Find out how much it costs Understand why it happened and get the evidence Discuss with your legal team if it should be reported or ignored Ask the patient what type of compensation they are seeking

6.  According to the presenter, one of the most common adverse incidents in audiology is: Spread of MRSA due to poor infection control practices Patient falls related to ENG techniques Occurrences related to ear impressions Transient hearing loss related to acoustic reflex testing

7.  A common errors in cerumen removal is: Ignoring contraindications Neglecting to clean and disinfect cerumen tools Canal abrasions All of the above

8.  Proper infection control protocols include: Handwashing between patients and after handling hearing aids Disinfecting hearing aids, tools and patient contact surfaces after every contact Changing disinfectant solution daily and proper storage of tips All of the above

9.  Which of the following is true about hearing aid verification procedures? If the patient likes the sound quality, probe mic measures aren't important. The first fit algorithm is scientifically proven to be the best approach. Many licensed providers neglect to perform any type of fitting verification. Digital hearing aids cannot be tested with probe microphones.

10.  What is an important step in improving patient safety in audiology? Find out how and why it happened Provide quality oversight Foster a culture of transparency and education All of the above