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Hearing Care Anywhere: Give Your Patients the Edge with Remote Programming

View Course Details Please note: exam questions are subject to change.


1.  Which Starkey products are compatible with the Hearing Care Anywhere remote programming feature?
  1. Picasso custom hearing aids
  2. Livido Edge AI only
  3. Livio Edge AI, Livio AI and Livio
  4. Muse iQ standard hearing aids
2.  Where is Hearing Care Anywhere enabled in the Inspire software when programming Livio Edge AI hearing aids?
  1. Fitting Summary
  2. Patient Tools
  3. Ready.Set.Hear
  4. Accessories
3.  2.Where is Hearing Care Anywhere enabled in the Inspire software when programming Livio Edge AI hearing aids?
  1. Hearing Aid serial numbers
  2. A unique remote programming code
  3. The professional's email address
  4. The professional's cell phone number
4.  Which app is used by the patient for remote programming?
  1. Trulink
  2. Snapchat
  3. Thrive Hearing Control
  4. Facebook
5.  Within the app, where does the patient go to submit a remote programming request?
  1. Settings> Device Settings
  2. Memories> Customize
  3. Main Menu> Thrive Score
  4. Settings> Hearing Care Anywhere
6.  How will patients know that new adjustments are available for them to preview?
  1. New settings will be applied automatically
  2. They will receive notification via the app
  3. The professional will send an email
  4. The professional will call the patient
7.  When do professionals respond to a remote programming request?
  1. At their convenience
  2. A virtual appointment with the patient is required
  3. Within 10 minutes of when the request is submitted
  4. Within 24 hours of when the request is submitted
8.  What is the name of the Hearing Care Anywhere management feature for professionals?
  1. Hearing Care Dashboard
  2. Remote Professional
  3. Remote Provider
  4. Hearing Care Professional
9.  To access the Hearing Care Dashboard....
  1. NOAH must be open.
  2. Inspire must be open.
  3. A fitting session must be active.
  4. The professional can access the Dashboard from any fitting computer with internet access.
10.  Which of the following is NOT a satisfaction rating available to the patient?
  1. Satisfied
  2. Uncertain
  3. Not Yet Satisfied
  4. Dissatisfied

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