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Government Services: The Digital Transformation: eAudiology Incorporating Phonak eSolutions

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1.  The term eAudiology: is a subset of eHealth incorporates clinical implementation guidelines incorporates resources related to hearing healthcare with new technologies and services all of the above

2.  Which industries are impacted by Digital Transformation? Primarily healthcare Manufacturing None, it's just hype All industries

3.  HCPs may be hesitant to offer eSolutions because of: not understanding how easy eSolutions are to use feeling as though they are losing a touchpoint with their patient concern about time in their schedule all of the above

4.  Who is a good candidate for using eSolutions? Anyone who shows interest and has the necessary technology Someone in their 20-30s can use programs or apps like skype Someone who is able to install and open apps on their own Someone who is reluctant to remote support sessions

5.  The myPhonak app provides access to the following eSolutions: Hearing Diary Remote App Remote Support A & C

6.  Hearing diary provides patients with real time feedback on their hearing aid performance including hearing aid satisfaction in real world environments Body temp geolocation GPS coordinates

7.  How can interacting with patients at a distance customize the patient experience? Makes their experience more convenient Allows adjustment to be made in environments the patient considers challenging it is more constricting in the amount of adjustments that can be made A and B

8.  A benefit of using Remote Support with your patient may be: Realtime changes in difficult environments Overcoming long distance to travel Accommodating busy professional work schedules all of the above

9.  eSolutions provide a clinic or a hearing healthcare provider the opportunity to: differentiate their service cut the patient out of the picture make more money for less time in office take the significant other out of the equation

10.  Phonak eSolutions offer: asynchronous exchanges synchronous real time changes limiting fitting capabilities low user engagement