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Oticon RemoteCare: Overview & Live Demonstration

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1.  Oticon’s eHealth solution is called: RemoteHealth DistanceCare DistanceHealth RemoteCare

2.  The benefits of RemoteCare include Time and Cost reduction Personalized on-demand support Greater convenience for patients All of the above

3.  Oticon products on which platforms with 2.4 GHz connectivity can be connected via RemoteCare? Velox and Velox S Velox S only Inium Sense only Inium Sense, Velox & Velox S

4.  What happens if a patient forgets their log-in on their RemoteCare App? They call you in your office begging you to reset the app They hit “forgot password” on the app screen and check their email for password reset link They create a new account They give up and come in for an appointment

5.  Identify the first step the hearing care professional must do to start a RemoteCare session: Connect to end user Save changes to end user’s hearing aids Log into Genie 2 and launch RemoteCare Conduct session and identify issues

6.  What are the proper steps for logging into RemoteCare? Log into Genie2, launch RemoteCare, connect to end user, conduct session and identify issues, save changes to the end user’s hearing aids. Log into Genie2, launch RemoteCare, conduct session and identify issues, connect to end user, save changes in end user’s hearing aids Launch RemoteCare, connect to end user, Log into Genie 2, conduct session and identify issues, save changes to end user’s hearing aids Launch RemoteCare, log into Genie2, connect to end user, conduct session and identify issues, save changed in the end user’s hearing aids

7.  Oticon’s telehealth solution is especially helpful for patients who are: Requesting more flexibility with appointments Immobile users and their caregivers A and B None of the above

8.  Oticon’s eHealth solution is recommended for all of the following except: Counseling Fine-tuning Feedback management Service and Support

9.  Oticon’s approach to RemoteCare is The HCP is essential to the hearing aid fitting process The HCP is not essential to the hearing aid fitting process The HCP should allow the patient to control the software during the hearing aid fitting process The HCP should require the patient to come to the office for all fittings and adjustments

10.  If Oticon RemoteCare is not currently activated in the Genie 2 software, the HCP can activate it via the: Hearing Instrument tab Preferences tab Tools tab Help tab