Exam Preview for 20704: Phonak Target: Troubleshooting Tips Mon, Au

Phonak Target: Troubleshooting Tips

Please note: exam questions are subject to change.

1. Which program would you enable for a client wearing Ambra M H2O instruments to use in restaurants? Music Calm Situations StereoZoom Comfort in Noise both A and B only
2. If you are fitting a long term user and want to make the hearing instrument sound more linear- which parameter would you adjust? Compression Setting Gain Level Occlusion Compensation Bass Boost none of the above
3. Which parameter would you adjust to help you determine if the client reports regarding their own voice are related to the fit or the amplifier? Compression Setting Gain Level Occlusion Compensation Bass Boost none of the above
4. If the client notes that your voice and their voice are "reverberating" which parameter would you lower? Overall high frequency gain and MPO Overall mid frequency gain and MPO Overall low frequency gain and MPO Overall TK none of the above
5. Which program would you enable for a client who is wearing Solana M H2O instruments and wants to use them in the car? Music Calm Situations StereoZoom ZoomControl both A and B only
6. When setting up DuoPhone as a manual program- if direct touch is disabled and the preferred phone ear is the right ear- which ear does the client have to hold the phone up to in order for the signal to be heard in both ears? Left ear Right ear Left or right ear depending on which hearing instrument the client presses the button on either the right or left ear None of the above
7. How would you set up ZoomControl for a client wearing Solana BTEs who needs to hear the person in the passenger seat only? Turn direct touch off and the default direction to the right Turn direct touch off and the default direction to the left Turn direct touch off and the default direction to the front Turn direct touch off and the default direction to the back none of the above
8. If a client reports of the hearing instrument fluctuating or the volume cutting out which adjustment would you make first? Raise overall MPO Lower overall MPO Raise overall gain Make SoundRecover stronger None of the above
9. If a client reports that they are hearing low level sounds better than sounds close by what adjustment would you make first? Lower G20/Raise TK Raise G20/Lower TK Raise G60 Lower G80 None of the above
10. What is the latest version of software called? Phonak Target 2.0 Phonak Target 1.4 Phonak Target 1.4.1 Phonak Target 2.1 Phonak Target 1.5