Remote Customer Relations - Audiologist

Starkey is seeking a professional customer focused Customer Relations Audiologist skilled in verbal and written communication, patient troubleshooting and problem solving.  You will be responsible for handling challenging calls from accounts and occasionally from consumers for technical and non-technical issues, regarding hearing instruments and related products and services.  This fast paced position is responsible for supporting computer software, hardware, and training to maximize the tools the Starkey has available. Open to remote or onsite Audiology support. Must be able to work the hours of 10:30am - 7pm (CDT)

Our Culture:

• Customer focused
• Professional
• Team based
• Opportunity for growth and new challenges

You will:

• Answer incoming calls requesting an Audiologist
• Work internally with various departments to problem solve and resolve issues
• Use Audiology on demand and other online resources to research and resolve audiological and technical issues.

You will need:

• Education: Masters degree or AuD in Audiology required
• Minimum 2-year Clinical Audiology experience required
• Minimum 1 year customer service experience preferred
• Hearing aid dispensing background required

Transforming the hearing care industry
Starkey Hearing Technologies is a recognized world leader in high quality audio technology. We serve our customers by providing a broad range of hearing devices that meet a variety of hearing needs. Through unsurpassed customer service practices, we strive to bring a human touch to hearing healthcare. Starkey Hearing Technologies' family of companies includes Audibel, Micro-Tech, NuEar, and Starkey.Starkey Hearing Technologies is an Equal Opportunity Employer Minority/Female/Vet/Disabled. EEO is the law.

Benefits of employment
We offer our full time associates a full benefits package that includes a generous Paid-Time-Off (PTO) plan, Profit Sharing, 401(k), Employee Stock Ownership Plan (ESOP), Health and Life Insurance, Short and Long Term Disability and Flexible Spending. What's more, we're committed to helping our associates attain their full potential through in-house and on-the-job training, and tuition reimbursement.