Copyright © 2026 AudiologyOnline - All Rights Reserved

AudiologyOnline Phone: 800-753-2160

Exam Preview

Keys to In-Clinic Success: Introduction to Solution-Focused Interviewing

View Course Details Please note: exam questions are subject to change.
Print

1.  Hearing impairment is one of the most significant chronic conditions in the United States, with a prevalence reaching __% in the oldest Americans.
  1. 50%
  2. 75%
  3. 85%
  4. 90%
2.  According to Nash (2013) ___% of individuals who have seen their primary care physician for a hearing or ear problem had not received a hearing test within the past five years.
  1. 15%
  2. 30%
  3. 50%
  4. 75%
3.  According to Gillon (2004), baby-boomers are loosely defined as individuals born between _____.
  1. 1946-1960
  2. 1928-1945
  3. 1961-1975
  4. 1976-1988
4.  Wallhagen & Pettengill (2008) found that __% of older adults with documented hearing loss who were not currently wearing hearing aids reported that they had not had their hearing tested by their primary care practitioner.
  1. 35%
  2. 65%
  3. 85%
  4. 98%
5.  The shared-decision making process represents a midway point between what two other decision-making paradigms:
  1. Paternalistic and Informative
  2. Paternalistic and Computer-based
  3. Informative and Intuitive
  4. Informative and Solution-based
6.  The Social Model Of Disability emphasizes that age-related hearing loss is:
  1. a chronic condition
  2. requiring on-going management
  3. the easing and elimination of social barriers
  4. all of the above
7.  According Rollnick, Miller & Butler (2008) there are three main styles of communication between patients and their medical professional. They are guiding, directing and _______.
  1. Dictating
  2. Following
  3. Informative
  4. Shared decision making
8.  Rollnick, Miller & Butler (2008) in work that is perhaps more germane to audiology discuss the four guiding principles of SFI, which are 1. resist the righting reflex, 2. understand and explore the patients own motivations, 3. listen with empathy, and 4.___________.
  1. empower the patient and encourage optimism and hope
  2. asking open ended questions
  3. being an active listener
  4. sharing in the decision making process
9.  Miller and Rollnick (1991) organize "change talk" into four categories: problem recognition, concern about the problem, _____________ and belief that change is possible.
  1. Reflective listening
  2. Commitment to change
  3. Discussion of the test results
  4. Agreeing to a recommendation
  5. All of the above
10.  For audiologists interested in beginning to use SFI techniques, a good starting point would be to incorporate the use of open-ended questions and then to use _______ skills so the patient feels comfortable elaborating on their individual experiences coping with hearing loss.
  1. Shared decision making
  2. Communication
  3. Closing
  4. Reflective Listening