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How Can I Get the Most Out of the Data Tracked by My Patients’ Hearing Aids?

Dana Helmink, AuD, MA

November 7, 2019

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Question

How can I get the most out of the data tracked by my patients’ hearing aids?

Answer

You can’t solve Friday night’s challenge on Monday morning. Aside from the impossibility of time travel, chances are on Monday morning all you’ll have to work with is your patient’s subjective recollection of what was wrong and how they might have heard better. 

With two new form factors boasting 2.4 GHz connectivity, the EVOKE RIC 312 D and BTE 13 D, Widex has taken bold technological steps to provide audiologists with more data that matters. Now, audiologists can customize their patient counseling and even hearing aid fine-tuning, while simultaneously empowering patients to solve challenging hearing situations when they arise. 

Figure

SoundSense Learn, powered by a machine-learning algorithm, lets EVOKE wearers optimize their hearing by making a series of A/B hearing comparisons in the moment that they need to hear their best. Then, with Real-Life Insights (found in the latest version of Compass™ GPS), providers can review data collected on patients’ use of personal programs, including SoundSense Learn, such as:

  • When the program was created
  • The patient’s listening intention that prompted the interaction with SoundSense Learn
  • How often the program was used

This trove of data allows audiologists to counsel and fine-tune devices based on personalized data, far more effectively than when decisions are based on what a patient happens to remember. After all, even the best of us struggle to remember accurately when we’re feeling frustrated.

Find out more about Widex’ new form factors featuring SoundSense Learn and Real-Life insights or visit the Widex Partners Page on AudiologyOnline.


dana helmink

Dana Helmink, AuD, MA

Sr. Clinical Product Specialist, Widex

Dana Helmink holds a Master’s degree from Northern Illinois University and a Doctor of Audiology degree from Salus University.  Before joining Widex as a Clinical Product Specialist, Dana was a global product manager at Otometrics, contributing to the development and launch of the Otoscan ear scanner.  In that role, Dana leads the design and development of a unique software-based interactive training program.  Her previous hearing industry experience includes more than a decade managing an otoacoustic emission product line for Etymotic Research, Inc. Prior to taking a role in industry, Dana worked clinically, focusing on adult diagnostics, fitting, verification, and advanced technology solutions.

Dana very proudly served for many years on the Board of Directors of the Illinois Academy of Audiology on several committees and in the elected roles, including President of The Academy.  Dana lives in the Chicago area where she enjoys running, biking, and hiking with her husband and daughter.  She keeps busy during the winter months with knitting, reading, and cuddling with the family dog.


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