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Can my Patients with Sonic Hearing Aids use SoundGate for Music Streaming with their iPhones?

Erin Reichert, MS

September 30, 2013

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Question

Many of my patients who wear Sonic hearing aids with wireless connectivity use iPhones, which have Bluetooth connectivity.  Can they use the SoundGate for music streaming?

Answer

Yes! Once the iPhone and the SoundGate are paired, open whatever application is being used for music streaming (iTunes, Pandora, etc.). Then, press and hold the music/entertainment button on the SoundGate until the music is streaming to the hearing aids.

Pairing the SoundGate with the hearing aids is simple but you need to make sure a couple of things are completed first. The lock slider, located at the top of the SoundGate, must be green which indicates it is unlocked. The lanyard must be attached to the SoundGate. Last, when pushing the “volume up” button, do not push and hold it, rather push and release very quickly. This allows the pairing process to begin.

Professionals often ask us if the use of the SoundGate affects the battery life of the hearing aids.  Intuitively you would think that it does, but surprisingly it does not. Since the hearing aids are always in the receiving mode, the battery life is not influenced by the use of the SoundGate.

The SoundGate can also be used as a remote but for those patients that do not need Bluetooth connectivity, a remote control is available. The remote control, or RC-P, allows for program changing, volume adjustments and muting of the hearing aid.

For more information, please visit http://www.sonici.com/ or the Sonic Expo Page on AudiologyOnline.


erin reichert

Erin Reichert, MS

Director, Professional Services

Erin Reichert is the Director of Professional Services at Sonic and is responsible for Audiology Services as well as Customer Care. Her primary focus is to create world-class support and service in every interaction with Sonic. Prior to her current position, she held various positions of increasing responsibility within the company, most recently having been Manager of Audiology Services. Prior to joining Sonic in 2006, Erin worked at a private practice serving south-eastern Minnesota. Erin received her Master’s degree from the University of Wisconsin-Madison - Go Badgers!


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