Question
There are a few practice management software programs out there for audiologists to choose from. What are the benefits of TIMS or what makes it unique?
Answer
TIMS was the first product to be NOAH-certified and we have stayed NOAH-certified. This allowed us to incorporate all of the functionality and data that is within NOAH into our database and provide that data to any location using our software. TIMS not only provides the NOAH data, but it also does everything from scheduling and Point of Sale to electronic claims and marketing. And because we track all the sales revenue and inventory of devices, there is a complete audit trail of both the devices and revenue in the practice. In addition, TIMS can handle patient recall functions and marketing functions.
While there are now other NOAH-certified products available, the difference is that TIMS is completely integrated. We store all the NOAH data in our database, do offsite backups to make the data available for reporting purposes and we do the data migration between locations. To do that, we have to submit our software for conformance testing to HIMSA and test against every fitting measure and module worldwide every year.
Right now, TIMS is the only non-web-based product on the market. One of the major advantages to this is – there are times when the Internet is not available, either at the customer location or on the backend from the Internet Service Provider (ISP). With TIMS’ data structure, you always have access to your data since there is a database in each office. For example, if there are connectivity issues, you can access all of your data, do all the work you need to do, and then when the connectivity comes back up, the synchronization process is handled in the background. The data moves out to your external offices and you do not lose any work. And, with our interface, you can access the software on a laptop and not be required to have internet connectivity, which is a substantial cost savings. TIMS allows you to access your data, collect new data, do testing, generate reports, come back to the office, and then synchronize that data back into the master database – all without Internet access.
Thank you for your interest.
For more information about TIMS, please visit https://www.timssoftware.com/
