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Custom Hearing Products: Crafting a Personalized Hearing Solution

Course: #41567Level: Intermediate 1 Hour
Live WebinarTue, Jan 13, 2026 at 12:00 pm EST

Product customization is essential for delivering a personalized experience for each segment of the patient population, and aligns perfectly with the concept of person-centered care. From custom hearing aids to earpieces for a variety of applications, custom products are the key to serving and growing your customer base in the era of PSAP’s and OTC’s. Customization increases customer satisfaction, trust and creates differentiation from mass produced OTC and online products. This session will review the proper protocol to safely take impressions.

Preview Exam

Upcoming Live Webinars

Tue, Jan 13, 2026 at 12:00 pm EST
CEUs/Hours Offered: ACAud inc HAASA/1.0; ASHA/0.1 Intermediate, Professional; BAA/1.0; CAA/1.0; Calif. SLPAB/1.0; IACET/0.1; IHS/1.0; Kansas, LTS-S0035/1.0; NZAS/1.0; SAC/1.0; TX TDLR, #142/1.0 Manufacturer
Under Review: AAA/0.1 Intermediate; Calif. HADB/1.0 Hearing Aid Related - Pending approval for non-audiologist hearing aid dispensers in California

Learning Outcomes

  • checkmarkAfter this course, participants will be able to discuss proper protocols to safely make quality impressions.
  • checkmarkAfter this course, participants will be able to list the appropriate tools necessary for making quality impressions.
  • checkmarkAfter this course, participants will be able to list important questions to include in a patient history when considering custom products.

Agenda

0-5 Minutes Introduction
5-10 Minutes Why consider custom hearing technology
10-20 Minutes The Ear is the Boss
20-30 Minutes Pre-Impression Protocol
30-45 Minutes Proper Impression taking protocol
45-55 Minutes Post impression taking protocol
55-60 Minutes Conclusion

Presented By


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Presenter Disclosure:

Financial: Michele Hurley is employed by Starkey. Non financial: Michele Hurley has no relevant non-financial relationships to disclose.



Sponsor Disclosure: This Course is presented by Starkey in partnership with AudiologyOnline.

Content Disclosure: This learning event focuses on Starkey products and services and will not include info on other products or services.

Course participation information

To ensure you are ready to participate, please complete our short Test Drive to prepare your computer to view the course.

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NOTE: Full attendance for all courses is mandatory. For self-study courses, this includes reading the full text, listening to the full audio recording, or watching the complete video, as appropriate for the format of the course.

Passing an online exam and completing a course evaluation will be required to earn continuing education credit.

Live Webinars allow presenter and participant interaction. The exam and course evaluation for these courses must be completed within 7 days of the event.

On-demand courses include texts, video and audio recordings of live webinars, and multimedia formats. The exam and course evaluation for on-demand courses must be completed within 30 days of course registration.

To participate in the course, complete the exam and course evaluation, and earn continuing education credit, you must be a AudiologyOnline member. Participants must complete the entire course; partial credit is not allowed.

AudiologyOnline is committed to ensuring accessibility to the widest possible audience. We are continually improving the user experience for everyone. If you have questions, requests, or would like to report an accessibility-related issue, please email accessibility@continued.com. We will review your request and respond in a timely manner.

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Australian College of Audiology incorporating HAASA

Australian College of Audiology incorporating HAASA

AudiologyOnline courses are approved for Continuing Professional Development points by the Australian College of Audiology incorporating HAASA. ACAud inc. HAASA Endorsement Number 2025127. This course is offered for 1.00 CPD points.


American Speech-Language-Hearing Assn.

American Speech-Language-Hearing Assn.

Intermediate Level
0.10 ASHA CEUs


British Academy of Audiology

British Academy of Audiology

This course has been accredited with 1.00 CPD point/s by the British Academy of Audiology.


Canadian Academy of Audiology

Canadian Academy of Audiology

The Canadian Academy of Audiology (CAA) supports and assists its members in the attainment of continuing education towards an individual professional development plan as required by their Provincial Regulatory Colleges and Provincial Associations. Audiology Online is an approved provider of educational activities for CAA members. Each hour of activity may be counted as one Continuous Learning Activity Credit (or equivalent) as allowed by the applicable regulatory college or association.


California Speech-Language Pathology & Audiology Board


International Association for Continuing Education and Training

International Association for Continuing Education and Training

continued, LLC, DBA AudiologyOnline, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.10 CEUs for this program.


International Hearing Society

International Hearing Society

This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.


Kansas Department for Aging and Disability Services

Kansas Department of Health and Environment: Approved for 1.00 continuing education clock hours for Kansas licensed Audiologists by the Kansas Department for Aging and Disability Services. Long-Term Sponsorship number LTS-S0035.


New Zealand Audiological Society

New Zealand Audiological Society

This course is offered for 1.00 Continuing Education points through the New Zealand Audiological Society.


Speech-Language & Audiology Canada

Speech-Language & Audiology Canada

Clinically certified members of Speech-Language & Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with AudiologyOnline. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.


Texas Department of Licensing and Regulation

AudiologyOnline is a registered provider for the Texas Department of Licensing and Regulation Hearing Instrument Fitters and Dispensers Program (registration #142). This activity is offered for 1.00 contact hour(s). License holders may not receive more than 10 hours of continuing education credit per license term from online courses offered by registered continuing education providers. Virtual courses are not considered to be online courses. License holders may not receive more than 10 hours of continuing education credit per license term from in-person, online, or virtual courses offered by registered manufacturer continuing education providers.