This training module provides instruction for the use of GN Online Services.
Course created on October 30, 2018
View this Course on Demand
AuD CCC-A, FAAA
Content Development Audiologist
Brooke V. Townsend, AuD began working for ReSound in September 2006 as a Government Services Outside Account Manager covering the South territory. In 2010, she transitioned to a technical support role and launched the ReSound TeleAssist program for Government Services. Brooke soon became responsible for creating training materials for the ReSound Key Accounts Department. In December of 2013, Brooke joined the ReSound Marketing Department as the Content Development Audiologist. Current duties include developing training materials, overseeing ReSound’s Audiology Online and eLearning initiatives and assisting on training and audiologically based marketing projects. Brooke graduated with highest honors from the University of Florida in 1997 with a BA in Communication Disorders. She then received her AuD from Central Michigan University in 2001. Immediately following graduate school, Brooke worked as a clinical audiologist for an otololaryngology practice in Florida where her duties included clinical audiology, special testing, hearing aid dispensing and counseling.
Course participation information
To ensure you are ready to participate, please complete our short Test Drive to prepare your computer to view the course.
Login and logout times will be recorded and documented.
Passing an online exam will be required to earn continuing education credit.
Live Webinars allow presenter and participant interaction. The exam for these courses must be completed within 7 days of the event.
On-demand courses include texts, video and audio recordings of live webinars, and multimedia formats. The exam for on-demand courses must be completed within 30 days of course registration.
To participate in the course, complete the exam, and earn continuing education credit, you must be a AudiologyOnline member. Participants must complete the entire course; partial credit is not allowed.
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