There are a variety of decision points in a patient's hearing help journey. This talk will describe how we can make sure we are part of the patient's journey no matter where the journey starts and regardless of the technology involved in the hearing solution. Digital as well as brick and mortar strategies will be discussed.
Course created on June 9, 2021
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- After this course learners will be able to identify the decision points in a patient's hearing help journey.
- After this course learners will be able to list the entry points in a patient's hearing help journey.
- After this course learners will be able to compare and contrast several digital strategies that may influence a patient's hearing help journey.
|5-15 Minutes||What brought us here?|
|15-25 Minutes||Breakdown of components of the patient journey|
|25-30 Minutes||Understanding decision points vs transition points|
|30-35 Minutes||Non-Hearing Help Seekers vs Hearing Help Seekers|
|35-45 Minutes||What makes the traditional pathway traditional?|
|45-55 Minutes||Digital strategies that will include you in the patient journey|
Professor in the Department of Communication Science and Disorders at the University of Pittsburgh and serves as the Director of Audiology and Hearing Aids at the University of Pittsburgh Medical Center
Dr. Catherine Palmer is a Professor in the Department of Communication Science and Disorders at the University of Pittsburgh and serves as the Director of Audiology and Hearing Aids at the University of Pittsburgh Medical Center and at UPMC Children’s Hospital. Dr. Palmer conducts research in the areas of adult auditory learning post-hearing aid fitting and the relationship between hearing and cognitive health. She has published over 80 articles and book chapters in these topic areas as well as provided over 100 national and international presentations. Dr. Palmer teaches graduate-level amplification courses at the University of Pittsburgh and serves as Editor-in-Chief of Seminars in Hearing. Dr. Palmer opened the Musicians’ Hearing Center at the University of Pittsburgh Medical Center in 2003 and has focused a great deal of energy on community hearing health since that time. This work has included a partnership with the Pittsburgh Public Schools and the Pittsburgh Symphony that promotes hearing protection for young and professional musicians. Dr. Palmer currently serves as the immediate Past-President of the American Academy of Audiology.
Sponsor Disclosure: This Course is presented by Signia in partnership with AudiologyOnline.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
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American Academy of Audiology
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Association of Hearing Instrument Practitioners of Ontario
The Association of Hearing Instrument Practitioners of Ontario (AHIP) represents and guide its members in their practice which include, the testing and selecting, fitting and dispensing hearing instruments and associated devices in the best interest of the hard of hearing of Ontario. Audiology Online is an approved provider of approved educational activities for AHIP Members. One hour of coursework equals 1 Continuing Education Unit (CEU).
American Speech-Language-Hearing Assn.
0.1 ASHA CEUs
British Academy of Audiology
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California Hearing Aid Dispensers Bureau
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International Hearing Society
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Kansas Department for Aging and Disability Services
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New Zealand Audiological Society
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Texas Department of Licensing and Regulation
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