Audiology Assistant

onePHG is a family-owned, independent network of hearing healthcare practices, not a franchise, and not a big-box operation. We are proud to employ skilled and experienced individuals who share our commitment to patient-centered care. At onePHG, our team is driven by a shared passion for improving lives through better hearing. The Audiology Assistant/Technician supports patients after hearing device purchases and contributes to the efficient daily operations of the practice. Supervision and licensing requirements vary by state and must be adhered to accordingly.

Responsibilities & Duties:

• Greet patients and establish rapport through case history collection
• Perform clean & checks on hearing aids, earmolds and accessories
• Troubleshoot and perform minor repairs to hearing aids and other amplification devices
• Conduct electroacoustic analysis of hearing aids and related equipment
• Instruct patients in proper use & care of hearing aids and accessories
• Assist with Bluetooth connectivity setup and troubleshooting
• Educating patients on ear hygiene best practices
• Support community outreach and help build relationships with local physicians
• Participate in marketing initiatives to assist in growing the practice
• Back up the Patient Care Coordinator, when not assisting a patient, which includes answering the phone, greeting incoming patients, managing the practice schedule, creating invoices & accepting payments, and other duties as necessary
• Other duties as assigned

Qualifications:

• High school diploma or equivalent required
• State required certification
• Minimum of 1 year experience in audiology or hearing aid maintenance
• Strong communication and interpersonal skills
• Organizational and multitasking abilities

Compensation Package:

• Full-time position (40 hours per week)
• Competitive hourly wage rate
• Monthly Bonus/Incentive Payment
• Paid Time Off
• Safe & Sick time
• Paid holidays
• Medical, Dental, Vision & Supplemental Insurance
• 401K Plan