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Sonova - Career Opportunities - September 2019

Cochlear Implant Consumer Specialist

Traveling, North West

Cochlear Implant Consumer Specialist
2019-11-26Full-time
Traveling, North West

Cochlear Implant Consumer Spec.The Cochlear Implant Consumer Specialist is responsible for affecting consumer device choice.  They positively influence device choice through interaction with cand

Cochlear Implant Consumer Specialist Cochlear Implant Consumer Specialist
Cochlear Implant Consumer Specialist

Cochlear Implant Consumer Specialist

Advanced Bionics, LLC Full Time
  • Audiologist
  • Traveling, North West
    Tel: 16613624747
    Advanced Bionics, LLC

    Scarlett Spatrisano-Saenz
    Tel: 16613624747
    Hiring Contact
    Date Posted: 2019-08-28

    Traveling, North WestFull Time
    Posted: August 28th, 2019
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    Cochlear Implant Consumer Spec.

    The Cochlear Implant Consumer Specialist is responsible for affecting consumer device choice.  They positively influence device choice through interaction with candidates; selecting, training, managing, and retaining mentors; and creating a Bionic Ear Association presence in the regions.

     

    Consumer sales

    1. Identify market opportunities for the promotion of the AB brand directly to consumers in order to generate sales.
    2. Through careful interaction with people who are inquiring about cochlear implants and strategic use of the consumer sales process, counsel and lead these people to select AB as their product choice.
    3. Take part in the planning and execution of consumer webinars and other online events
    4. Independently or collaboratively plan and implement promotion of AB products and services at local, regional, and national consumer-focused conferences and events including, but not limited to, planning  the booth, delivering presentations, and staffing exhibit.
    5. Provide weekly on call support for potential candidates who may contact the company in various ways seeking information.
    6. Identify and report consumer complaints in our complaint tracking system.
    7. Timely data entry of sales communications and execution of the sales processes. 

     

    Mentor Management

    1. Identify AB recipients that have a desire and the ability to mentor implant candidates through the cochlear implant process.
    2. Manage the ongoing relationship with the mentors and assess the ability of the mentors to handle the various activities.
    3. Collaboratively plan and execute a training program on a national and regional level for new and existing mentors on a regular basis.

     

    Regional Presence

    1. Work with the regional teams to develop a strategy to drive consumer sales in the region. This may include visits to the centers, consumer events, etc.
    2. Organize and implement activities which involve AB Mentors in cities where we stand to increase business by doing so.

                 Operate within a budget set by company.

     

    III. Required Education & Work Experience

    A master level degreed professional

     

    Work Experience

     

    Experience in implementing sales techniques is preferred

    Experience in working with volunteers is a plus.  

     

    IV. Required Competencies

     

    Personal Competencies

    The ability to complete work independently and collaborate on a team  

    Strong verbal and written communication

    Ability to interact courteously and professionally when representing Advanced Bionics on line or in person

    Ability to travel up to 50% including frequent overnight travel and weekend travel

     

    Social Competencies: 

    Ability to persuade others while maintaining integrity and mutual respect

    Must work in collaboration with Regional Manager, Area Director, Clinical Specialists, Cochlear Implant Consumer Specialists, Marketing Communications, Technical Services, and Customer Service

    V. Further Requirements

     

    Competency in a second language is useful.

    Literate in computer, email, web and phone usage.

     Cochlear Implant Consumer Spec.

    The Cochlear Implant Consumer Specialist is responsible for affecting consumer device choice.  They positively influence device choice through interaction with candidates; selecting, training, managing, and retaining mentors; and creating a Bionic Ear Association presence in the regions.

     

    Consumer sales

    1. Identify market opportunities for the promotion of the AB brand directly to consumers in order to generate sales.
    2. Through careful interaction with people who are inquiring about cochlear implants and strategic use of the consumer sales process, counsel and lead these people to select AB as their product choice.
    3. Take part in the planning and execution of consumer webinars and other online events
    4. Independently or collaboratively plan and implement promotion of AB products and services at local, regional, and national consumer-focused conferences and events including, but not limited to, planning  the booth, delivering presentations, and staffing exhibit.
    5. Provide weekly on call support for potential candidates who may contact the company in various ways seeking information.
    6. Identify and report consumer complaints in our complaint tracking system.
    7. Timely data entry of sales communications and execution of the sales processes. 

     

    Mentor Management

    1. Identify AB recipients that have a desire and the ability to mentor implant candidates through the cochlear implant process.
    2. Manage the ongoing relationship with the mentors and assess the ability of the mentors to handle the various activities.
    3. Collaboratively plan and execute a training program on a national and regional level for new and existing mentors on a regular basis.

     

    Regional Presence

    1. Work with the regional teams to develop a strategy to drive consumer sales in the region. This may include visits to the centers, consumer events, etc.
    2. Organize and implement activities which involve AB Mentors in cities where we stand to increase business by doing so.

                 Operate within a budget set by company.

     

    III. Required Education & Work Experience

    A master level degreed professional

     

    Work Experience

     

    Experience in implementing sales techniques is preferred

    Experience in working with volunteers is a plus.  

     

    IV. Required Competencies

     

    Personal Competencies

    The ability to complete work independently and collaborate on a team  

    Strong verbal and written communication

    Ability to interact courteously and professionally when representing Advanced Bionics on line or in person

    Ability to travel up to 50% including frequent overnight travel and weekend travel

     

    Social Competencies: 

    Ability to persuade others while maintaining integrity and mutual respect

    Must work in collaboration with Regional Manager, Area Director, Clinical Specialists, Cochlear Implant Consumer Specialists, Marketing Communications, Technical Services, and Customer Service

    V. Further Requirements

     

    Competency in a second language is useful.

    Literate in computer, email, web and phone usage.

     

     

    Occupation Classification Requirements:

    • Audiologist
    Please check the box above if you meet this job's requirements
    Cochlear Implant Consumer Specialist

    Contact

    Scarlett Spatrisano-Saenz
    Advanced Bionics, LLC
    Phone: Pref 16613624747
    ID: 266283