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Mysteries are Fun - Except in the Clinic! Exploring Hearing Aid Myths and Mysteries

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1.  You’re concerned about exposing patients to high output levels. You made some changes, but now the patient is complaining of sound quality issues. What should you do? Decrease gain levels in Output view to ensure they are below UCL and if possible, include UCL measurements in the audiogram Order an earmold with a large vent allowing more sound to escape Decrease the MPO to match UCL Increase the MPO

2.  The patient reports that the hearing aid goes dead after a loud sound, and sometimes needs a reboot to start working again. Why? The hearing aid just got tired and went into “snooze” mode – hey, it’s a lot of work being a hearing aid! The processing chip was not properly installed in the hearing instrument The hearing aid selected wasn’t the appropriate power level The loud sound caused a drop in battery voltage, resulting in the device crashing

3.  The patient reports that he is getting no sound from his left hearing aid. He can see that it is connected to his iPhone in his app, and he hears beeps in the right hearing aid when he presses the left program button. What happened? Receiver clogged with cerumen Ear canal clogged with cerumen Receiver malfunction Hearing aid accidentally dropped in fava beans and a nice Chianti

4.  The patient reports that his hearing aids no longer connect to the app on his iPhone. He notes that phone calls from the iPhone still stream to his hearing aids. Why? App in “Demo” mode Hearing aids lost pairing Bluetooth not on Bluetooth not on for the app

5.  Can you have better ear-to-ear wireless connectivity if you wear wire-framed glasses? Yes, but only if the patient has occluding earmolds No, that’s impossible Yes, because wire frames can act as a conductor Yes, but only if they are in Music Mode