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Beyond the First Fit: A Strategic Approach to Patient Experience, Tech, and Tinnitus Management

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1.  Which of the following best describes the role of tele-audiology in modern practice?
  1. It fully replaces the need for in-person visits.
  2. It is a supplemental tool to enhance access, efficiency, and continuity of care.
  3. It eliminates the need for patient counseling.
  4. It is only useful for first-time fittings.
2.  Why are real ear measurements (REM) considered essential?
  1. Guarantee patients will never need fine-tuning.
  2. Provide a starting point for verifying audibility tailored to each patient’s ear canal.
  3. Ensure perfect patient satisfaction without further counseling.
  4. Replace the need for functional assessments such as speech-in-noise testing.
3.  In a patient-centered fitting process, what is the primary purpose of motivational interviewing?
  1. Convince patients to choose premium technology.
  2. Avoid the use of outcome measures.
  3. Reduce appointment length.
  4. Explore patient goals and preferences to align treatment with individual needs.
4.  When fitting patients who have tinnitus, which statement is most accurate?
  1. Sound therapy, amplification, and bimodal strategies may all be incorporated depending on patient needs.
  2. Fitting protocols must always be completely different from non-tinnitus patients.
  3. Amplification alone is never effective for tinnitus patients.
  4. Tinnitus management eliminates the need for follow-up visits.
5.  What factor is most likely to contribute to hearing aid returns during the first days of use, according to best practices?
  1. Limited access to telehealth.
  2. Overuse of real ear measurements.
  3. Patients not reading the manufacturer’s manual.
  4. Discomfort from improper fit, poor retention, or excessive loudness.

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