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Change Management in Healthcare

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1.  Which change management model focuses on the three steps of Unfreeze, Change, and Refreeze?
  1. Lewin's 3-Step Model
  2. Kotter's 8 Steps
  3. Prochaska & DiClemente's Stages of Change
  4. RE-AIM Framework
2.  The ADKAR model's stages of individual change begin with which concept?
  1. Awareness
  2. Ability
  3. Knowledge
  4. Desire
3.  According to the presentation, what percentage of change initiatives commonly fail?
  1. 30%
  2. 50%
  3. 70%
  4. 90%
4.  Which concept is defined as the 'Shared belief that the team is safe for interpersonal risk-taking'?
  1. Reinforcement
  2. Psychological Safety
  3. Collective Action
  4. Cognitive Participation
5.  Which leader action is specifically recommended to build psychological safety?
  1. Penalize staff for making the same mistake twice
  2. Actively invite dissenting views and appreciate contributions
  3. Communicate the vision one time clearly
  4. Mandate team members to attend all training sessions