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Keeping Recipients Connected: Clinical Considerations for Replacement Sound Processors

View Course Details Please note: exam questions are subject to change.


1.  Clinicians should document the status of the recipient’s sound processors in what section of their report?
  1. History only
  2. Recommendations only
  3. Procedures only
  4. History and Recommendations
2.  Clinicians should place statements related to medical necessity for device replacements in what section of their report?
  1. History only
  2. Recommendations only
  3. Procedures only
  4. History and Recommendations
3.  When should clinicians recommend that patients follow up with them regarding order status?
  1. one week
  2. one month
  3. six months
  4. Never
4.  What is NOT an effective strategy for reducing unbillable time?
  1. As an audiologist, seeing recipients every 6 months to JUST check their equipment
  2. Scheduling patients who need more hands-on support with audiology assistants every 6 months
  3. Encouraging patients to call the audiology assistant as soon as they replace a part so they still have back ups
  4. Routinely discuss the importance of keeping up with warranty dates (setting reminders in the phone)
5.  What can clinicians do to ensure recipients are engaged and following up related to warranties?
  1. Tell them to schedule only when they have a problem
  2. Tell them to follow up a month before their warranty ends (either with audiologist or assistant)
  3. Tell them to follow up in 5 years when their device is broken.
  4. Wait until you get an email from the manufacturer.