AudiologyOnline Phone: 800-753-2160


Exam Preview

Rexton Reach: Pairing to Performance - Connectivity Troubleshooting Through Clinical Cases

View Course Details Please note: exam questions are subject to change.


1.  Which of the following is the most appropriate first step when a hearing aid fails to pair with a smartphone?
  1. Restart the hearing aids and phone
  2. Replace the receive
  3. Increase gain
  4. Change dome size
2.  What is the most likely cause when audio streams are intermittent in a busy environment?
  1. Excessive MPO
  2. Bluetooth interference from surrounding devices
  3. Incorrect venting
  4. Feedback management activation
3.  Which software-based approach can improve connectivity performance?
  1. Increasing compression ratio
  2. Adjusting streaming balance and verifying software updates
  3. Increasing low-frequency gain
  4. Disabling noise reduction
4.  When pairing Bluetooth Classic hearing aids, where should the clinician initiate pairing on the smartphone?
  1. In the hearing aid app only
  2. In accessibility settings only
  3. In the phone’s Bluetooth settings menu
  4. In the sound enhancer settings
5.  During troubleshooting, which step is most appropriate if a patient is experiencing persistent pairing issues with a Bluetooth Classic device?
  1. Increase low-frequency gain
  2. Clear existing pairings from the phone and re-pair the hearing aids
  3. Change the dome type
  4. Increase MPO