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How can Otosuite Help Practices to Generate New Revenue Streams or Add New Services?

Angela Flores, AuD, CCC-A, FAAA, Jeanette Fitzke, AuD, Keeley Moore, MA, CCC-A, FAAA

September 18, 2017

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Question

How can Otosuite help hearing care professionals develop new revenue streams or specializations within their practices?

Answer

Angela Flores, AuD: Otosuite® is the shared interface for all Otometrics hearing assessment and fitting solutions. For professionals who sell hearing aids, this is one great feature: Otosuite makes it possible for the Aurical® fitting equipment to “talk to” some hearing instrument software. Verification is a prerequisite for achieving expected performance of amplification—and this new development makes verification even easier.   Integration between Aurical and hearing instrument fitting software makes it possible to verify hearing instrument fittings automatically from within ReSound Aventa® using AutoRem and Phonak Target™ using TargetMatch. This new functionality with automated target-based fitting gives you an efficient way to streamline your fitting process and boost client satisfaction.

The recorded course Making Verification Valuable and Efficient reviews how real ear verification can be done efficiently and effectively as to not monopolize fitting time. We will also explore justification for its value in clinical practice.

Jeanette Fitzke, AuD: It is not uncommon for audiologists to encounter patients who suffer from tinnitus and, sometimes, audiologists are the first healthcare provider the tinnitus patient sees. An audiometer with an integrated tinnitus test modality expands treatment and evaluation possibilities. Madsen Astera² is available with an optional tinnitus module. Other modules such as a specialized   pediatric module are also available within Otosuite. These tools are available for clinicians who would like to specialize their practice. The course Tinnitus Applications Outside the Tinnitus Specialty Clinic is a good place to start if you are considering tinnitus care.

Keeley Moore, MA: How about serving patients beyond the four walls of your practice? Integration with Otosuite can also expand your reach. Otosuite is the backbone of this concept because it allows the audiologist to access and control the equipment remotely. Our text course, Teleaudiology 101, talks about ways to implement Teleaudiology into your practice and what you need to start a teleaudiology program.

We discussed the practical benefits of an integrated clinic in detail here in our latest interview here. For more information, visit www.audiologysystems.com/otosuite or the Otometrics and Audiology Systems Expo on AudiologyOnline.


angela flores

Angela Flores, AuD, CCC-A, FAAA

Independent Audiology Consultant

 

Angela Flores, AuD, is an independent consultant for Audiology Services at GN Otometrics. Prior to serving as a consultant to Otometrics, Angela worked clinically with Mayo Clinic and the University of Florida Pediatric Program for over 8 years. More recently, she has worked with Siemens Hearing Instruments in varying roles including director of education and training, senior manager of education and training, and educational specialist positions. During her tenure at Siemens Hearing Instruments, Angela was responsible for the planning and implementation of customer and employee product educational sessions. Her responsibilities also included creating and editing sales and marketing pieces. She has lectured all over the United States, as well as, internationally on varying topics in the hearing healthcare industry.  Angela Flores received her master’s degree in audiology from the University of South Alabama and completed her Clinical Fellow Year at Mayo Clinic. She received her doctor of audiology degree from Salus University in 2009.


jeanette fitzke

Jeanette Fitzke, AuD

Field Development Audiologist

Jeanette Fitzke, Au.D., is the field development audiologist for the Southwest region and is based out of Phoenix, Arizona. Jeanette has 17 years of clinical experience prior to joining Otometrics / Audiology Systems. Prior to joining the team, she was most recently working as a Clinical Audiologist at Cigna Medical Group, a multi-specialty clinic. Her work at this location allowed her to work with a variety of age populations and focused on diagnostics, hearing aid services, and vestibular care. Prior to her time with Cigna Medical Group, she worked in hospital and ENT settings where she provided extensive services for pediatrics to geriatrics in vestibular evaluation, pediatrics, eletrophysiological testing, general diagnostics, and hearing aid selection, fitting, and verification. She graduated with her Master of Science degree in Communication Disorders from Arizona State University in 1998 and completed her Doctorate of Audiology from A.T. Still University in March 2005. She is currently a member of the American Speech Hearing Association and holds her Clinical Certificate of Competency in Audiology.


keeley moore

Keeley Moore, MA, CCC-A, FAAA

Clinical Support Audiologist

Keeley Moore, M.A., CCC/A, is a clinical support audiologist at Audiology Systems, where she acts as client liaison for product support as well as offer clinical education and training. Moore has more than 15 years of experience as a practicing audiologist. She joined Otometrics from the Illinois Early Hearing Detection and Intervention Program, where she was an audiological consultant. While there, she played a key role in training and supporting lay hearing screeners, which included teaching OAE hearing screening courses and leading practicum for lay screeners. Prior to that position, Moore was a clinical and educational audiologist with a non-profit speech and hearing clinic. In that position, she served a diverse patient population and performed pediatric through geriatric behavioral audiometric assessment and implemented habilitation and rehabilitation services. She also performed hearing aid and FM selection, fitting, verification and management. Additionally, Moore counseled and taught advocacy skills to parents, students and professionals, among many other responsibilities. Moore has also worked in ENT clinics and hospital environments and is skilled in a broad spectrum of audiology and vestibular practices.  Moore served honorably in the United States Marine Corps from 1985 through 1990, as a non-commissioned officer. She holds a B.A. in speech and hearing sciences from Indiana University, earning her Masters in Audiology from The Ohio State University. She holds a certificate of clinical competence and is certified by the American Board of Audiology.


Related Courses

OTOsuite - Computer Integration for the Modern Clinic
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Teleaudiology 101
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FRESH Noise - A Fresh Approach to Pediatric Testing
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