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Sonic Captivate - April 2019

Do Enchant Customs Offer Wireless Features?

Erin Reichert, MS

December 5, 2018

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Question

Do Enchant Customs offer wireless features?

Answer

Enchant’s Dual-Radio System employs 2.4 GHz and NFMI wireless technology, so patients can stream audio directly to their hearing aids via their iPhone® without the need for a go-between intermediary device. It also incorporates Near Field Magnetic Induction (NFMI), providing fast ear-to-ear communication.

The updated SoundLink 2 App lets users control wireless operations like volume and program changes, and more, on an iPhone® or Android™ smartphone. Features include “Find my hearing aid”, links to instructions and low battery notification. Updates include control for additional personalization and for patients who also experience Tinnitus, advanced Tinnitus SoundSupport in all technology levels.

What advantages does SoundClip-A provide to Enchant users?

SoundClip-A connects Enchant 2.4 GHz wireless hearing aids through Bluetooth® to modern mobile phones and other audio devices. Patients can stream music and phone calls in both ears. SoundClip-A also doubles as a remote/partner microphone. Patients simply hand SoundClip-A to the speaker and enjoy better listening at a distance or in a noisy environment. Plus, this small and practical accessory acts as a remote control to adjust hearing aid volume and program changes.

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This Ask the Expert is an excerpt from the interview, Sonic Enchant Delights with Custom Styles. For more information, please visit www.sonici.us or the Sonic Expo Page on AudiologyOnline.


erin reichert

Erin Reichert, MS

Director, Professional Services

Erin Reichert is the Director of Professional Services at Sonic and is responsible for Audiology Services as well as Customer Care.  Her primary focus is to create world class support and service in every interaction with Sonic.  Prior to her current position, she held various positions of increasing responsibility within the company, most recently having been Manager of Audiology Services. Prior to coming to Sonic in 2016, Erin worked in a private practice serving south-eastern Minnesota.  She received her Master's Degree in Audiology from the University of Wisconsin-Madison.


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