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HearYou from Comfort Audio - FAQ

Bill Bielski, AuD, FAAA

March 30, 2015

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Question

How do the transmitter and receiver units in the HearYou hearing set from Comfort Audio pair with one another?

Answer

The units pair with the on/off button on both the mic and the receiver.  You will press the power button on the receiver until the LED function light flashes rapidly in green.  Then on the microphone, you will press the same on/off button until the LED flashes green rapidly.  Then the units will connect with one another.  The function indicators will be solid green for about 15 seconds and then they will go back to flashing intermittently.  That is how you know that the two units connected.

What frequency signal do the products use?

All the DigiSystem products run on a high-frequency range of 904-927 MHz.

Is there an external microphone that can be plugged into the HearYou transmitter?

There is no external microphone.  It is all built into the microphone on the one-piece unit.

Can the HearYou be used to take calls from a phone?

The HearYou itself does not have a phone connection.  If you had an individual that had need for a system like this, the Contego would be a better option, because that can come equipped with a phone kit to connect to the phone.

This Ask the Expert was taken from the text course, HearYou with Comfort Audio.  View the complete course here for more information.


bill bielski

Bill Bielski, AuD, FAAA

Dr. Bielski received his Bachelor of Science and Doctorate of Audiology from the University of Illinois at Champaign-Urbana. He is a fellow of the American Academy of Audiology. Prior to joining Comfort Audio as a staff audiologist and product specialist he worked primarily as a diagnostic and dispensing audiologist in private practice.


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