Question
Is Phonak CROS™ Paradise compatible with the myPhonak app?
Answer
The much anticipated Phonak CROS Paradise compatibility with myPhonak is here as well as more improvements for the myPhonak app.
On March 29, 2023, Phonak released myPhonak 6.4.0 for download on iOS™ and Android™.
myPhonak is an app for users of wireless Phonak hearing aids which allows for Remote Control, tracking of health data, and enables hearing care providers to remotely program their patient’s hearing aids during a live video telehealth session. myPhonak is periodically updated with improved features.
Phonak CROS P system support for myPhonak
Phonak CROS Paradise is a solution to transmit sounds and voices from one side to the other for individuals who have unilateral hearing loss. With myPhonak 6.4.0, users with the Phonak CROS Paradise system (i.e. an Audéo™ P hearing aid with a CROS P transmitter) will be able to pair both the hearing aid and transmitter to the myPhonak app.
The myPhonak CROS P compatibility brings:
- Full adjustment of the Audéo P hearing aid
- Volume control
- Mute
- Program change
- Program update/new program creation
- View battery life of both the Audéo P-R and CROS P-R devices (note: battery life is only visible on rechargeable devices) and product information under “Devices”
- Access to Phonak Remote Support which allows hearing care professionals to make a wide range of real-time remote adjustments to both the CROS P transmitter and the Audéo P hearing aid
Please know that it is not possible to make direct adjustments to the Phonak CROS P transmitter via the app (like adjusting the CROS balance). Health data tracking and tap control configuration (tap control still functions via the Audéo P-R and can be configured in Target) is also not available via the app with the Phonak CROS P system.
Learn more about the myPhonak app by clicking here.
