Moderated by Dr. Catherine Palmer, this course brings together several experts from leading companies in hearing care as part of the 2023 AudiologyOnline Industry Innovations Summit. The theme is Supporting Individualized Patient Care. A wide arrange of products and services are discussed along with their supporting evidence. Insight into trends and changes in the hearing care market is also provided in this lively roundtable forum that includes a distinguished panel of presenters from Audioscan, CaptionCall, CareCredit, Cochlear, Phonak, ReSound, Signia, and Starkey.
Course created on February 22, 2023
- After this course, participants will be able to explain why providing individualized patient care is important for patients and for the future of hearing care.
- After this course, participants will be able to describe new products and technologies that support a hearing care provider's ability to provide individualized patient care.
- After this course, participants will be able to list ways to integrate new products, technologies, and/or concepts into clinical practice in order to enhance individualized patient care and support for caregivers/families.
|5-30 Minutes||Products, technologies, and services to support individualized patient care|
|30-60 Minutes||Monday morning tips: What can audiologists and hearing aid dispensers do immediately to enhance individualized patient care?|
|60-80 Minutes||Supporting families and caregivers|
|80-110 Minutes||Future directions in individualized patient care|
Catherine Palmer is Professor in the Department of Communication Science and Disorders at the University of Pittsburgh and serves as the Director of Audiology and Hearing Aids at the University of Pittsburgh Medical Center including the UPMC Children’s Hospital. Dr. Palmer conducts research in the areas of auditory learning post hearing aid fitting, the relationship between hearing, cognitive health and health outcomes, and matching technology to individual needs. She has published over 80 articles and book chapters in these topic areas as well as provided over 100 national and international presentations. Dr. Palmer teaches the graduate level amplification courses at the University of Pittsburgh and serves as Editor-in-Chief of Seminars in Hearing.
Brian Taylor is a Doctor of Audiology and Senior Director of Audiology for Signia. He is also the editor of Audiology Practices, a quarterly journal of the Academy of Doctors of Audiology, editor-at-large for Hearing Health and Technology Matters and adjunct instructor at the University of Wisconsin. Dr. Taylor has authored several peer reviewed articles and textbooks and is a highly sought out lecturer. Brian has nearly 30 years of experience as both a clinician, business manager and university instructor.
After growing up with a hearing impairment, Catherine Richardson received her Masters degree in Audiology from Louisiana State University. To share her passion for great hearing solutions, Catherine has worked for leading hearing instrument manufacturers, business development groups and as a practice owner. Today, Catherine is the Director of Market Expansion and Integration for Cochlear Americas.
Dave Fabry is Chief Innovation Officer for Starkey, where he has worked since 2009. He is a Past Board Member and President of AAA, and served as Editor in Chief for Audiology Today for over a decade, and currently serves on the Board of Directors of the American Auditory Society. He is a licensed Audiologist in Minnesota, Florida, and Rwanda.
John Pumford, AuD is the Director of Audiology and Education at Audioscan. Previously, Dr. Pumford held senior audiology, clinical research, and management positions for some of the industry's leading hearing instrument companies. He has also held clinical audiology positions in hospital and private practice settings along with a research audiology role at the National Centre for Audiology at Western University where he investigated compression processing, directional microphones and contributed to the development of DSL v5. Dr. Pumford has presented extensively internationally on hearing instrument technology and best-practice verification procedures and has authored numerous articles, peer-reviewed papers and book chapters on these topics.
Dr. Christensen leads Global Audiology for GN Hearing, based in Ballerup, Denmark. Global Audiology is responsible for GN Hearing's activities related to product development and launch, including trials, regulatory activities, audiology support to product marketing, and training and education subsidiaries worldwide. Dr. Christensen holds adjunct faculty appointments at Northwestern and Rush Universities in Chicago. She served as an Associate Editor for both Trends in Amplification and the Journal of Speech and Hearing Research. She has presented well over 250 talks worldwide, mainly on hearing aid signal processing, and has many publications, including book chapters on hearing aid technology.
Randy Baldwin is the Vice President of Marketing for CareCredit’s health and wellness industries. As a marketing and product management executive with over 25 years of experience, Randy currently oversees provider engagement with several specialized healthcare industries. He and his team are responsible for educating professionals on how to maximize the benefits of patient financing for both their patients and their practice.
Shannon M Basham, AuD has been in the field of audiology since receiving an AuD in 2003 from the University of Louisville in Louisville, KY. She practiced in private practice settings until she joined InSound Medical as a professional trainer in February 2008. She joined Sonova as the National Training Manager with the acquisition of InSound in July 2010. In her current role as the Senior Director of Audiology and Education, she is responsible for the design, content development, management, implementation, and education programs supporting Phonak and Unitron products, services, and thought leadership.
Steve earned his MS in Audiology from Syracuse University and has been an Audiologist for over 35 years and has served in a variety of leadership roles. Most recently, he was Vice President of Sales and Account Management and Director of Audiology for United Healthcare Hearing. Previously, he was Director of Government Services and Business Development for Phonak, Starkey, and Sivantos as well as clinical audiologist and manager for a wide demographic of medical and private practice clinics in Los Angeles and Chicago.
Steve was instrumental in launching the state’s first Universal Newborn Hearing Screening Program in Illinois. Steve is a member of the American Academy of Audiology, the American Speech-Language-Hearing Association, IHS and Illinois Academy of Audiology. He stays highly involved in the industry through continuing education seminars, conferences and social networks and professional blogs.
Financial: Brian Taylor is an employee of Signia, a division of WS Audiology. He also receives a stipend from ADA, Hearing Health and Technology Matters, and the University of Wisconsin. Non-financial: Brian Taylor has no relevant non-financial relationships to disclose.
Financial: Catherine Richardson is an employee of Cochlear Americas. Non-financial: Catherine Richardson has no relevant non-financial relationships to disclose.
Financial: Dave Fabry is an employee of Starkey. Non-financial: Dave Fabry has no relevant non-financial relationships to disclose.
Financial: John Pumford an employee of Audioscan. Non-financial: John Pumford has no relevant non-financial relationships to disclose.
Financial: Laurel Christensen is an employee and shareholder in GN Store Nord. Non-financial: Laurel Christensen has no relevant non-financial relationships to disclose.
Financial: Randy Baldwin is an employee of CareCredit and Allegro Credit. Non-financial: Randy Baldwin has no relevant non-financial relationships to disclose.
Financial: Shannon Basham is an employee of Phonak. Non-financial: Shannon Basham has no relevant non-financial relationships to disclose.
Financial: Steve DeMari is an employee of CaptionCall. Non-financial: Steve DeMari has no relevant non-financial relationships to disclose.
Sponsor Disclosure: This Course is presented by AudiologyOnline, a Continued site.
Content Disclosure: This industry roundtable will include mention of products or services from the following companies: Audioscan, CaptionCall, CareCredit, Cochlear, Phonak, ReSound, Signia, and Starkey.
Course participation information
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American Academy of Audiology
AudiologyOnline is approved by the American Academy of Audiology to offer Academy CEUs for this activity. The program is worth a maximum of 0.2 CEUs. Academy approval of this continuing education activity is based on course content only and does not imply endorsement of course content, specific products, or clinical procedure, or adherence of the event to the Academy's Code of Ethics. Any views that are presented are those of the presenter/CE Provider and not necessarily of the American Academy of Audiology.
Australian College of Audiology
AudiologyOnline courses are approved for Continuing Education Points by the Australian College of Audiology. Automatic ACAud Approval Number 20000. This course is offered for 2 CEP.
Association of Hearing Instrument Practitioners of Ontario
The Association of Hearing Instrument Practitioners of Ontario (AHIP) represents and guide its members in their practice which include, the testing and selecting, fitting and dispensing hearing instruments and associated devices in the best interest of the hard of hearing of Ontario. Audiology Online is an approved provider of approved educational activities for AHIP Members. One hour of coursework equals 1 Continuing Education Unit (CEU).
American Speech-Language-Hearing Assn.
0.2 ASHA CEUs
British Academy of Audiology
This course has been accredited with 2 CPD point/s by the British Academy of Audiology.
Canadian Academy of Audiology
The Canadian Academy of Audiology (CAA) supports and assists its members in the attainment of continuing education towards an individual professional development plan as required by their Provincial Regulatory Colleges and Provincial Associations. Audiology Online is an approved provider of educational activities for CAA members. Each hour of activity may be counted as one Continuous Learning Activity Credit (or equivalent) as allowed by the applicable regulatory college or association.
International Association for Continuing Education and Training
continued, LLC, DBA AudiologyOnline, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.2 CEUs for this program.
International Hearing Society
This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.
Kansas Department for Aging and Disability Services
Kansas Department of Health and Environment: Approved for 2 continuing education clock hours for Kansas licensed Audiologists by the Kansas Department for Aging and Disability Services. Long-Term Sponsorship number LTS-S0035.
New Zealand Audiological Society
This course is offered for 2.0 Continuing Education points through the New Zealand Audiological Society.
Speech-Language & Audiology Canada
Clinically certified members of Speech-Language & Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with AudiologyOnline. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.
Texas Department of Licensing and Regulation
This course is approved by the Texas Department of Licensing and Regulation for 2 contact hour(s) for Hearing Instrument Fitters and Providers. No more than 10 contact hours per renewal period may be earned from an approved online continuing education course offered by an approved continuing education sponsor. No more than 5 contact hours per renewal period may be earned from an approved continuing education course offered by an approved manufacturer continuing education sponsor.