Counseling is most effective when it includes both content-giving and allows for patient feelings that arise from the audiology diagnosis and treatment process. This article is written in a Q & A style and discusses relevant counseling principles and tools from psychology that may help audiologists facilitate positive patient outcomes.
Course created on April 9, 2018
- After this course learners will be able to define counseling as it applies to hearing care practices.
- After this course learners will be able to explain typical psychological barriers an audiology patient may manifest and how those barriers may impact the management program recommended by the audiologist.
- After this course learners will be able to describe principles and microskills of motivational interviewing and how they may apply to hearing care.
- After this course learners will be able to identify when patients may be moving toward change and respond using techniques of motivational interviewing that support and facilitate that change.
David Citron III
Owner/Director of South Shore Hearing Center
David Citron, III, Ph.D., FAAA, is CEO of David Citron and Associates, an audiology practice management and customer excellence firm.
Dr. Citron spent 34 years of his career at South Shore Hearing Center, a full-service audiology practice that he co-founded in 1982 and sold in 2016. Prior to his time in private practice, Dr. Citron held a variety of clinical and clinical administration roles including Director of Audiology at Kaiser-Permanente Medical Center in Oakland, CA, clinical instructor and Audiology clinic supervisor at Purdue University, and others.
Dr. Citron received his undergraduate degree in speech pathology and audiology from Northern Illinois University, his Master’s Degree in Audiology from the University of Oklahoma Health Sciences Center and his PhD in Audiology from Purdue University.
Dr. Citron is a founder and fellow of the American Academy of Audiology and served on its Balance Disorders Task Force and its Committee on Adult Hearing Aid Guidelines. He is a fellow member of the Academy of Doctors of Audiology, serving as its president in 1988-1990 when the blueprint for the Doctor of Audiology (AuD) was developed.
Dr. Citron has been an active Rotarian since 1983, and was club president in 2008-2009. With the support of the Rotary Foundation, he took a team to Goa India in 2009 and established a newborn hearing screening program.
Dr. Citron has authored publications and book chapters on hearing care, and has lectured extensively at local and national Audiology conferences.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
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American Academy of Audiology
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Australian College of Audiology
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Association of Hearing Instrument Practitioners of Ontario
The Association of Hearing Instrument Practitioners of Ontario (AHIP) represents and guide its members in their practice which include, the testing and selecting, fitting and dispensing hearing instruments and associated devices in the best interest of the hard of hearing of Ontario. Audiology Online is an approved provider of approved educational activities for AHIP Members. One hour of coursework equals 1 Continuing Education Unit (CEU).
British Academy of Audiology
This course has been accredited with 1 CPD point/s by the British Academy of Audiology.
Canadian Academy of Audiology
The Canadian Academy of Audiology (CAA) supports and assists its members in the attainment of continuing education towards an individual professional development plan as required by their Provincial Regulatory Colleges and Provincial Associations. Audiology Online is an approved provider of educational activities for CAA members. Each hour of activity may be counted as one Continuous Learning Activity Credit (or equivalent) as allowed by the applicable regulatory college or association.
California Speech-Language Pathology & Audiology Board
AudiologyOnline.com is approved by the California Speech-Language Pathology and Audiology Board as a Continuing Professional Development Provider, approval number PDP 267. This course may meet the requirements for 1 hours of continuing education credit for audiologists as required by the California Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board. The responsibility for determining whether or not this specific course counts toward an individual's requirements for license renewal is up to the individual. Please refer to the CA state board rules regarding allowable topics and self-study limits: http://www.speechandhearing.ca.gov/licensees/ce_req.shtml
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International Hearing Society
This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.
Kansas Department for Aging and Disability Services
Kansas Department of Health and Environment: Approved for 1 continuing education clock hours for Kansas licensed Audiologists by the Kansas Department for Aging and Disability Services. Long-Term Sponsorship number LTS-S0035.
New Zealand Audiological Society
This course is offered for 1.0 Continuing Education points through the New Zealand Audiological Society.
Speech-Language & Audiology Canada
Clinically certified members of Speech-Language & Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with AudiologyOnline. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.