This course equips providers with proven strategies to maximize patient engagement and compliance with the Oto tinnitus program through effective in-office onboarding and goal-setting techniques. Participants will learn how to properly identify eligible patients, explain the tinnitus reaction cycle to build buy-in, and implement a structured follow-up protocol to ensure long-term habituation success.
Learning Outcomes
- After this course, participants will be able to identify patients eligible for the Oto program by assessing symptom duration and emotional impact.
- After this course, participants will be able to describe how to use the tinnitus reaction cycle explanation to convert patient understanding into sustained daily Oto program compliance.
- After this course, participants will be able to list the three critical in-office onboarding and follow-up.
Agenda
| 0-5 Minutes | Welcome & Course Overview |
| 5-10 Minutes | Oto compliance & Eligibility Review |
| 10-20 Minutes | Tinnitus Reaction Cycle & Habit-Building Script |
| 20-30 Minutes | In-clinic onboarding & Compliance Best Practices |
| 30-55 Minutes | Real World Clinical Compliance: Case Studies and Examples |
| 55-60 Minutes | Q&A |
Presented By

Edmund Farrar
Dr. Edmund Farrar, a former military doctor, co-founded Oto after witnessing firsthand how difficult it was for patients to access quality tinnitus support. Alongside Dr. George Leidig, both shaped by their own experiences with tinnitus, Ed realized they could make a real difference by offering expert, patient-centered tinnitus coaching. Together, they’ve built Oto to help people reclaim their lives from tinnitus through accessible, evidence-based care.
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Financial: Edmund Farrar is Co-Founder and CEO of Oto Health. Non-financial: Edmund Farrar has no relevant non-financial relationships to disclose.
Financial: Dr. Gail Whitelaw is a paid advisor to Oto Health, Inc. Non-financial: Dr. Gail Whitelaw has no relevant non-financial relationships to disclose.
Sponsor Disclosure: This Course is presented by Oto Health, Inc. in partnership with AudiologyOnline.
Content Disclosure: This learning event focuses on Oto Health, Inc. products and services and will not include info on other products or services.
Course participation information
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NOTE: Full attendance for all courses is mandatory. For self-study courses, this includes reading the full text, listening to the full audio recording, or watching the complete video, as appropriate for the format of the course.
Passing an online exam and completing a course evaluation will be required to earn continuing education credit.
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To participate in the course, complete the exam and course evaluation, and earn continuing education credit, you must be a AudiologyOnline member. Participants must complete the entire course; partial credit is not allowed.
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