Evidence shows that person-centered care (PCC) not only improves outcomes, it can also yield efficiency savings through more personalized treatment plans and by helping people to better manage their own conditions.
This webinar outlines the fundamental principles of PCC and presents some of the key benefits. It introduces attendees to Inspired by Ida – a program established to help hearing care professionals implement PCC in their everyday practice, and includes concrete examples, shared by existing Inspired by Ida members, Carol L. Clifford from Albuquerque Hearing & Balance, Anne Rankin Cannon from Hearing Doctors of Georgia, and Kali Markle from the Utah State University Hearing and Balance Clinic.
Course created on September 23, 2021
- After this course, participants will be able to explain the fundamentals of PCC, including the many benefits that can be achieved for patients and hearing care professionals.
- After this course, participants will be able to describe how the Inspired by Ida program provides professional development in the core principles of PCC.
- After this course, participants will be able to list what concrete results can be achieved from implementing PCC in daily practice
|0-5 Minutes||Introduction to the Ida Institute|
|5-15 Minutes||Introduction to PCC|
|15-20 Minutes||Ethnographic video demonstrating the elements of PCC in practice|
|20-25 Minutes||Introduction to the Inspired by Ida program|
|25-55 Minutes||Real-world examples and results presented by Inspired by Ida members|
|55-60 Minutes||Summary and Q&A|
Helle Gjønnes Møller
Communications Specialist and Project Manager, Ida Institute
Helle Gjønnes Møller is a Communications Specialist and Project Manager at the Ida Institute (Copenhagen, Denmark). Helle has a background in English Literature, Linguistics, and Arts Journalism and more than 10 years’ experience in communications, with particular focus on content strategy and development. At the Ida Institute, one of Helle’s key focus areas is driving the Inspired by Ida program, helping to ensure that person-centered care is prioritized and implemented in clinical practice.
Dr. Carol Clifford is the founder of Albuquerque Hearing & Balance and dedicated to excellent patient care. She earned a Bachelor’s degree from Colorado State University, her Master’s degree from Northwestern University and her Doctorate in Audiology from A.T. Still University. Dr. Clifford began working with over 100 physicians in the Chicago suburbs where she specialized in medical diagnosis and non-medical treatment of hearing loss and balance. She returned to Albuquerque in 1995 to work at the University of New Mexico as the Audiology Clinic Director and opened Albuquerque Hearing & Balance in 1998.
Anne Rankin Cannon
Dr. Anne Rankin Cannon completed her undergraduate Bachelor of Science in Communication Sciences and Disorders with a minor in French at the University of Mississippi. She received her Doctorate of Audiology from Auburn University. Dr. Cannon completed her residency at Hearing Doctors of Georgia and began working with the team in 2020.
Dr. Kali Markle is a Clinical Assistant Professor of Audiology and a Pediatric Audiologist at the Utah State University (USU) Hearing and Balance Clinic. Kali obtained her AuD at Indiana University. A majority of Kali’s time is spent in the clinic supervising graduate students and seeing patients in the Pediatric and Cochlear Implant Clinic. Kali provides diagnostic evaluations for children birth to 21 years of age, fits hearing aids, bone conduction devices, FM systems and works with cochlear implants.
Financial: Carol Clifford is the founder of Albuquerque Hearing & Balance. Non-financial: Carol Clifford has no relevant non-financial relationships to disclose.
Financial: Anne Rankin Cannon is employed by Hearing Doctors of Georgia. Non-financial: Anne Rankin Cannon has no relevant non-financial relationships to disclose.
Financial: Kali Markle is a Clinical Assistant Professor of Audiology and a Pediatric Audiologist at the Utah State University (USU) Hearing and Balance Clinic. Non-financial: Kali Markle has no relevant non-financial relationships to disclose.
Sponsor Disclosure: This course is presented by the Ida Institute in partnership with Oticon and Audiology Online.
Content Disclosure: This course is not product-related but does discuss "Inspired by Ida" tools.
Course participation information
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