Medical errors are a continuing concern for healthcare providers, including audiologists. This presentation will identify common clinical errors in audiology practices and review steps to minimize adverse outcomes.
Course created on June 24, 2020
- After this course, participants will be able to identify the highest probable origins of adverse audiology outcomes.
- After this course, participants will be able to discuss common audiology errors and steps to minimize them in an audiology practice.
- After this course, participants will be able to explain the benefits of a root cause analysis and risk management program.
|5-20 Minutes||Overview of Medical Errors|
|20-100 Minutes||Audiology errors in infection control, medical records, cerumen removal, audiology testing, hearing aid dispensing, earmold impressions|
|100-115 Minutes||Root cause analysis and risk management|
|115-120 Minutes||Summary & Conclusion|
Cindy Beyer, AuD
Senior Vice President of Professional Services, HearUSA, Inc.
Dr. Cindy Beyer is the Vice President of Contracting and Compliance at Your Hearing Network where she is responsible for group contracting and Compliance initiatives. Working closely with managed hearing programs, she has a strong background in quality management, compliance, and healthcare accreditation. Dr. Beyer has a Master of Science Degree from West Virginia University and a Doctorate degree in Audiology from Salus University.
Suzanne Younker, AuD
Suzanne Younker Au.D. is Director of TeleHealth for Your Hearing Network and President-Elect for the Florida Academy of Audiology. Dr. Younker is a 30-year audiologist with extensive experience in Quality Assurance, Customer Service, and Operations in the corporate environment. In the past 7-years, Dr. Younker has devoted her career to cultivating full-service TeleHealth/TeleAudiology methods in the hearing healthcare industry including research, education, protocol development, implantation, provider and facilitator training, and patient engagement techniques. Currently, Dr. Younker is the Director of TeleHealth for Your Hearing Network, leading a team with a turnkey solution for achieving a modern successful practice.
Suzanne Younker: Financial: Suzanne Younker is employed by Your Hearing Network. She received an honorarium for presenting this course. Non-financial: Suzanne Younker has no relevant non-financial relationships to disclose.
Sponsor Disclosure: This Course is presented by AudiologyOnline.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
Course participation information
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American Academy of Audiology
AudiologyOnline is approved by the American Academy of Audiology to offer Academy CEUs for this activity. The program is worth a maximum of 0.2 CEUs. Academy approval of this continuing education activity is based on course content only and does not imply endorsement of course content, specific products, or clinical procedure, or adherence of the event to the Academy's Code of Ethics. Any views that are presented are those of the presenter/CE Provider and not necessarily of the American Academy of Audiology.
Australian College of Audiology
AudiologyOnline courses are approved for Continuing Education Points by the Australian College of Audiology. Automatic ACAud Approval Number 20000. This course is offered for 2 CEP.
American Speech-Language-Hearing Assn.
This course is offered for 0.2 ASHA CEUs (Introductory level, Professional Area)
British Academy of Audiology
This course has been accredited with 2 CPD point/s by the British Academy of Audiology.
Canadian Academy of Audiology
The Canadian Academy of Audiology (CAA) supports and assists its members in the attainment of continuing education towards an individual professional development plan as required by their Provincial Regulatory Colleges and Provincial Associations. Audiology Online is an approved provider of educational activities for CAA members. Each hour of activity may be counted as one Continuous Learning Activity Credit (or equivalent) as allowed by the applicable regulatory college or association.
California Speech-Language Pathology & Audiology Board
AudiologyOnline.com is approved by the California Speech-Language Pathology and Audiology Board as a Continuing Professional Development Provider, approval number PDP 267. This course may meet the requirements for 2 hours of continuing education credit for audiologists as required by the California Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board. The responsibility for determining whether or not this specific course counts toward an individual's requirements for license renewal is up to the individual. Please refer to the CA state board rules regarding allowable topics and self-study limits: http://www.speechandhearing.ca.gov/licensees/ce_req.shtml
International Association for Continuing Education and Training
continued, LLC, DBA AudiologyOnline, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.2 CEUs for this program.
International Hearing Society
This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.
Kansas Department for Aging and Disability Services
Kansas Department of Health and Environment: Approved for 2 continuing education clock hours for Kansas licensed Audiologists by the Kansas Department for Aging and Disability Services. Long-Term Sponsorship number LTS-S0035.
New Zealand Audiological Society
This course is offered for 2.0 Continuing Education points through the New Zealand Audiological Society.
Speech-Language & Audiology Canada
Clinically certified members of Speech-Language & Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with AudiologyOnline. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.