In this paper, we report on an investigation regarding the relationship between the level of TeleCare user engagement, measured by the number of interactions with some of the key features during the first weeks of hearing aid use, and the subsequent decision made by the wearer on whether to keep the hearing aids following their initial purchase decision.
Course created on February 24, 2020
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- After this course, participants will be able to describe the components of Signia TeleCare.
- After this course, participants will be able to describe the conceptual model of user engagement with technology.
- After this course, participants will be able to describe the relationship between the use of Signia TeleCare and the acceptance of hearing instrument technology.
Audiology Strategy Expert at Sivantos GmbH in Erlangen, Germany
Dr. Matthias Froehlich is head of Audiology Strategy for Sivantos in Erlangen Germany. He is responsible for the definition and validation of the audiological benefit of new hearing instrument platforms. Dr. Froehlich joined Sivantos (then Siemens Audiology Group) in 2002, holding various positions in R&D, Product Management, and Marketing since then. He received his Ph.D. in Physics from Goettingen University, Germany.
Director of Applied Research, Signia
Dr. Eric Branda is an Audiologist and Director of Applied Research Audiology for Signia. For nearly 20 years, Eric has provided audiological, technical and product training support around the globe. He specializes in bringing new product innovations to market, helping Signia fulfill its goal of creating advanced hearing solutions for all types and degrees of hearing loss. Dr. Branda received his PhD from Salus University, his AuD from the Arizona School of Health Sciences and his Master’s degree in Audiology from the University of Akron.
Head of Enhanced Consumer Experience at Sivantos GmbH in Erlangen, Germany
Dirk Apel, BA, is the Head of Enhanced Consumer Experience Segment within the Sivantos Group. He is responsible for patient-facing apps as well as TeleCare and aims to provide good solution which benefit hearing care professionals as well as hearing aid wearers. Dirk Apel joined Sivantos in 2012, holding various positions within Product Management and Marketing since then and has 10 years of experience relating to software in the medical field.
Eric Branda: Financial: Eric Branda is employed by Sivantos. Non-financial: Eric Branda has no relevant non-financial relationships to disclose.
Dirk Apel: Financial: Dirk Apel is employed by Sivantos. Non-financial: Dirk Apel has no relevant non-financial relationships to disclose.
Sponsor Disclosure: This Course is presented by Signia in partnership with AudiologyOnline.
Content Disclosure: This learning event focuses on Signia products and services and will not include info on other products or services.
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American Academy of Audiology
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Association of Hearing Instrument Practitioners of Ontario
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American Speech-Language-Hearing Assn.
0.1 ASHA CEUs
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International Hearing Society
This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.
Kansas Department for Aging and Disability Services
Kansas Department of Health and Environment: Approved for 1 continuing education clock hours for Kansas licensed Audiologists by the Kansas Department for Aging and Disability Services. Long-Term Sponsorship number LTS-S0035.
New Zealand Audiological Society
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