HearingLife - Join a Team That Cares!
Location: Summerville, SC
Schedule: Full-Time | In-Office
About HearingLife
HearingLife is a national hearing care company under the Demant umbrella and in association with Oticon. Built on a heritage of care, health, and innovation since 1904, HearingLife operates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare delivered by highly skilled and compassionate professionals. Our vision is to help more people hear better through life-changing hearing health and personalized care.
Position Overview
We are seeking a Support Hearing Instrument Specialist to join our team. This role is dedicated to patient aftercare and clinical support rather than hearing aid sales. You will play a critical role in ensuring an excellent patient experience by providing follow-up care, device maintenance, troubleshooting, and walk-in support for our patients.
This position is ideal for a licensed Hearing Instrument Specialist who enjoys hands-on clinical work, patient education, and building long-term patient relationships—without the pressure of sales goals or commissions.
Pay: Competitive base salary (no sales or commission requirements)
Benefits Include:
PTO & Paid Holidays
Emphasis on work-life balance
Medical, dental, vision, and HSA options
401(k) with company match
Tuition reimbursement
Maternity leave
Short-term and long-term disability coverage
Company-paid life insurance
Pet insurance
Steeply discounted hearing aids and accessories for you and your family
Dependent care flexible spending account
CEU reimbursement
Key Responsibilities
Provide high-quality follow-up and aftercare services to existing patients
Support walk-in patients with hearing aid checks, cleanings, adjustments, and troubleshooting
Perform routine hearing aid maintenance and minor repairs, including earmolds and accessories
Assist patients with proper hearing aid use, care, and best practices
Conduct device checks and basic technical evaluations to ensure optimal performance
Collaborate closely with Audiologists and Hearing Instrument Specialists to support patient care plans
Support Telehealth and Remote Care initiatives, including patient coaching and device education
Maintain accurate and timely clinical documentation in accordance with company, state, and federal guidelines
Ensure compliance with all professional licensing and continuing education requirements
Contribute to a welcoming, patient-centered clinic environment
All other duties as assigned
Qualifications
Active Hearing Instrument Specialist license (or eligibility per state requirements)
Strong technical skills with hearing aids and amplification devices
Patient-focused mindset with excellent communication skills
Ability to explain technical information in a clear, compassionate, and easy-to-understand manner
Team-oriented with a positive, supportive approach to patient care
Why Join HearingLife?
Focus on clinical care and patient relationships, not sales
Supportive team environment grounded in trust, teamwork, and innovation
Opportunity to deepen technical expertise and clinical skills
Stability within a national organization that prioritizes quality hearing healthcare
Apply Today
HearingLife is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.
Occupation Classification Requirements:
- Hearing Aid Specialist
