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The Evolving Patient and How the Hearing Aid Industry is Impacted

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1.  According to Kelly, which of the following is NOT one of the 12 technological forces which will shape our future?
  1. Assessing
  2. Ignoring
  3. Interacting
  4. Questioning
2.  The benefits of ReSound Assist for end users include:
  1. Convenience
  2. Providing real-time feedback to their hearing care professionals
  3. Not having to rely on memory or a journal to communicate needed changes
  4. All of the above
3.  Which of the following is not considered a part of ReSounds Ecosystem?
  1. Hearing aids
  2. Fitness trackers
  3. Wireless accessories
  4. Apps for smartphones and tablets
4.  Which of the following describe Biomimicry?
  1. An approach to innovation
  2. Using biofeedback to mimic a response
  3. Emulating nature's patterns and strategies
  4. A and C
5.  According to the material presented in this course, which of the following statements about consumers is true?
  1. Consumers do not spend a lot of time on their smartphones.
  2. Most consumers know exactly what they want from healthcare companies.
  3. Consumers often bring the same expectations about customer experience to healthcare that they bring to retail.
  4. All of the above
6.  Which of the following is NOT a key finding from the IPSOS survey of Americans with hearing loss?
  1. 86% see value in incorporating telehealth into their healthcare regimen.
  2. The 55+ community is not interested in using telehealth or telemedicine.
  3. 65% of the respondents have a smartphone
  4. None of the above
7.  Reasons cited by respondents in the IPSOS survey for lack of satisfaction with their audiologist include:
  1. Not offering the most recent technology available
  2. Too difficult to schedule an appointment
  3. Provider's office was too far away
  4. All of the above
8.  Surveys of hearing impaired adults found which of the following to be true?
  1. Users realize the benefits of telehealth for customizing their treatment
  2. Younger users are even more willing to communicate with their audiologist through telehealth
  3. A and B
  4. None of the above
9.  Which of the following is an important ReSound innovation?
  1. Wide Dynamic Range Compression
  2. 2.4 GHz truly wireless connectivity in hearing aids
  3. Frequency Warping in hearing aids
  4. Digital Feedback Suppression
  5. All of the above
10.  Which of the following is NOT a future shift in healthcare?
  1. From connected to disconnected
  2. From bureaucracy to innovation
  3. From treatment to prevention
  4. From provider centric to patient centric