Exam Preview for 35676: Implementing Person-Centered Care in Daily

Implementing Person-Centered Care in Daily Practice: The Ida Institute Change Guide

Please note: exam questions are subject to change.

1. Why is it often difficult to make changes to one's clinical practice? We created this course because many hearing care professionals want to work in person-centered ways but are unsure how to do so. Because we are too lazy Because we do not believe in the change Because we are not rewarded
2. What is the most common approach to implementing change in organizations? Side-to-side change Upside-down change Top-down change On-the-head change
3. What is the meaning of appreciative inquiry? You ask a lot of questions You look for strengths and what you want to see more of You encourage your clients or patients to ask you questions You show great appreciation of questions your receive from staff
4. With the appreciative approach, change is created through: increasing staff salaries lots of praise for staff members free lunches shared understanding and collaboration
5. The Ida Institute Change Guide is designed to: Get your team onboard with person-centered care and create an action plan for change Guide your team to change their passwords Guide your team on how to access the Ida Institute website Change the interior design of your clinic
6. What does the section in the Ida Change Guide called "Mindset Change" entail? Applying your mind to a difficult question Creating a shared understanding in the team about what person-centered care means to them Being mindful about your change Changing your mind about what you want to achieve with the process
7. What happens in the "Practice Change" section? You practice changing your mind You change the team's computer passwords You discuss what can help and hinder your team from changing You test each staff member's aptitude for change
8. What should you consider before embarking on a Change Guide process? How to motivate participants for the journey How to persuade staff to participate What lunch to provide What the weather will be like
9. How can you measure your team's short-term progress? With the Ida Triangle Tool With the Ida Square Tool With the Ida Round Tool With the Ida Star Tool
10. Why is the appreciative approach to change so successful? Because it is great when the team appreciates the change you want to make Because being appreciative is good for your health Because few people know about it and are surprised when they experience it Because positive emotions like passion, joy and excitement are much more sustainable as a basis for building change than negative emotions