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Bolstering Trust in the Patient-Provider Relationship: An Introduction to Active Listening with David Citron

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1.  The abbreviation "MI," as used in this podcast, stands for:
  1. Motivational interviewing
  2. Motion index
  3. Magnetic induction
  4. Medial incus
2.  The type of listening that is aligned with MI is:
  1. Passive
  2. Active
  3. Periodic
  4. Joyous
3.  An essential component of active listening is:
  1. Taking a lot of notes while chatting with the patient
  2. Remaining non-judgmental
  3. Not allowing the patient to take up the entire appointment time talking
  4. An abundance of small talk
4.  Another essential component of active listening is:
  1. Carefully reflecting what the patient says, often using paraphrasing
  2. Focusing on hearing aid technology
  3. Making occasional, fleeting eye contact
  4. Staying on time
5.  One of the most significant obstacles to patient care, according to a recent survey published in AJA, is:
  1. Lack of access to an audiologist
  2. Lack of time
  3. Lack of trust
  4. Affordable device options

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