Exam Preview for 38514: TeleHear: Treating Patients Beyond the Offi

TeleHear: Treating Patients Beyond the Office

Please note: exam questions are subject to change.

1. How can a TeleHear appointment be initiated? By the patient calling the professional on the phone By the provider, through Pro Fit software or TeleHear portal By the hearing aid user via My Starkey app Both B & C
2. Which new TeleHear feature enhances the counseling experience with the patient? The ability to send instructions to the patient via the My Starkey app The patient's abiliy to flip the camera on their smartphone The providers ability to flip the computer camera The ability to add loved ones to the appointment
3. What is the time limit for a TeleHear appointment? 5 minutes 10 minutes 30 minutes There is not a time limit
4. What are the system requirements for a patient? A desktop computer and additional monitor 2.4GHz Genesis AI hearing aids, My Starkey app, compatible cell phone/tablet and internet connection Any Starkey hearing aids Any set of digital hearing devices
5. Which TeleHear feature provides guidance on targeted adjustments? Troubleshooting tool Feedback Canceller Verify Comfort Fine Tuning